1218 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great staff and place. My main problem was the lack of outdoor area and that the dogs would go in the playroom. The whole place had a very strong smell of pee and poop, even in the lobby.
The check in process for daycare and boarding is always extremely long and cumbersome
The Staff
We are very grateful for Dogtopia, but we can’t use them for overnight boarding. Too expensive. When we need to board, we have to go somewhere else.
Friendly staff, transparency through camera access, and clean atmosphere.
Dogtopia of Maplewood is the best!
How it feels very comfortable and that the staff really care about the work.they do
Staff is always great with our Nala! She has been coming to Dogtopia Anaheim Hills since she was a young pup!
Very accommodating staff
Easy, friendly staff, good hours, always accommodatin
We are only one week in but are thrilled with the service and care. Thank you, Dogtopia. We feel very comfortable knowing our pup is well taken care of with you.
Dogtopia is a great daycare for my dog.
My dog seems very willing to go weekly to Dogtopia and interact with the other dogs. This seems to help with other dogs she meets in our neighborhood.
Our dog loves going there but there are two areas that could make it even better for us. Slightly longer hours for nights with later needs and a slightly larger space since our dog is so large. Overall very happy with the experience.
The people. Everyone was courteous and focused on keeping our Patty (beagle) comfortable from the moment we walked in the door. Explaining all the steps for us "newbies". Providing a tour and written materials and a cute gift. We can't wait to bring her back. Thank you..
David is the best!
Everyone is very caring and helpful. You do a great job hiring employees who truly love the dogs. We always feel welcome and are grateful for the ease of communication through the app.
Heard from a friend
It would be nice if there was a decent discount for buying multiple days.
Compared with other dog daycare, dogtopia is quite expensive.
My high energy Aussie doodle loves being with the other dogs and the staff. She is excited to go in each morning and happily goes in without looking back.
Kimmie had a great time. Facility is clean and well organized despite the large number of dogs there. Webcam are a great result e to make sure all's well.
Always greeted with a smile when I drop off my pup. He has a great time while he’s there.
The staff is always so friendly. My dog who has a lot of anxiety likes being there. I think these two things make me feel so comfortable about her being there.. I know she is so well taken care of.
Colton loves the staff, and they understand his "quirks" and work with him so he gets the most opportunity for play while everyone stays safe.
Easy to use booking/app, friendly staff, great location for me.
The team there is fantastic. Lucy loves going there and they always go the extra mile. It helps a lot knowing a member of our family is in good hands.
everyone was friendly and knowledgeable
Staff is friendly ; coaches are trained; having an outdoor area for dogs to roam would make this a 10
Daycare and bathing.