Customer Testimonials
convenient and very efficient. On time at every appointment made.
Prompt, professional, thorough
Thorough, professional, and responsive.
The clean up was beyond my expectations! The workers were all very nice and introduced themselves to me. They were very curdious of my belongs moving them around so they could do their work. The machines they brought into my house were very clean.
All around Great experience would highly recommend using them to everyone I know.
Matt
fast
The team was so professional and hard working. Their teamwork was very efficient and they were constantly reassuring me. Providing me with their cell phone numbers was a nice touch. I feel comfortable leaving my home and belongings in their care.
Very professional and quick to respond to the job
We’ve used you before and will continue to do so
Travis was very helpful and did good work!
Friendly team, efficient, knowledgeable.
Wonderful customer service. The entire team was respectful, honest, and very professional. I would highly recommend using Fazel and his team if you have a restoration need.
Cristian, our technician, was great. He communicated his arrival almost to the tee and was super friendly. Our carpets were a mess and he was honest and straightforward about cleaning outcome and he was pretty much correct. They do look great!
Excellent response...fast response, very well equipped, qualified, polite, and considerate employees.
Bottom line: They know what needs to be done, perform accordingly, get results as quickly as possible.
In a time of sudden upheaval in my home Service Master stepped in and handled everything professionally and courteously. They attended to every detail and kept me informed of each step with empathy. I felt reassured and relieved by the great crew that took care of me and my home.
Francisco is the best!
Very nice crew of people. Show up and work hard on restoration. I want to thank Jason and Alex for doing a great job. I would highly recommend this business
Donna Dodge
The majority of the people who did the restoration work, and the willingness to help.
I want to give a huge SHOUT OUT to the Project Manager - DAISY MADRIGAL. Daisy was so PROFESSIONAL, explained what was going to be done, was punctual on appointments, was responsive when I needed to call her for a questions. She was polite and extremely pleasant throughout the restoration process. Daisy Madrigal is a strong 10 star on your team!
The workers are friendly, knowledgeable, well equipped, considerate of us and our home, and left the area clean and tidy.
Very professional and hard working
The people of Service Master were veryful in telling us what to do, taking action and providing great feedback. This is important to us because we are not at the location where the damage occured. They provided pictures and suggestions which made this accident easier for us to deal with. I am so pleased that they are on "our side". Thank you for being there.
They were quick, efficient, and friendly. They explained the process, were prompt with service, and left the house cleaned up.
A+ scores accross the board; Quick to respond, great communication, reliable, knowledgeable, kind and respectful, immaculate, trustworthy.
I would highly recommend their services to anyone. You could tell by the way they took care of their own equipment that they cared about the quality of the service performed.
I.have to.say, they are the best company I have ever dealt with in my 23 years as a home owner.
HIGHLY RECOMMEND!
I absolutely recommend Service Masters Niagara. Everyone on the crew worked hard and did great work - competent and prompt. They were good guys. They made a point of explaining what was needed, making sure the job was completed to my satisfaction - and happily, everything was beyond what I expected. All their representatives were quick to respond to calls/texts, and always showed up on time. Fantastic customer service!
Thank you!
Their communication and professional manner. They were very considerate and always let you know ahead of time when they were coming out and called when they were on their way.
Lucas was great to deal with. Any questions at all answered right away, and made sure everything was done up to the standards we were hoping for.
Dan
They did a great job
The people were very proactive
Quick efficient and professional
Jeremy and his crew are very responsive, thorough and professional. Thank you!