Customer Testimonials
From the first contact the staff here in Bloomington were very helpful and clear about the process ahead. Always prompt and communicated clearly regarding appointments and visits. Took excellent care of our belongings during the clean up and restoration.
quick and efficient service
Prompt, dedicated, thorough.
they were quick to respond
Cesar the inspector was helpful in explaining the issue. He was professional. He was tolerant.
Truly appreciated his candor.
The team Led by Shaquille was organized and quick and done professionally.
The man, Cleo was very informative, professional, accommodating, and punctual.
Living on the ground floor of a condominium building has been without its challenges.
This is the second time I needed restoration done on my unit because of water leakage from the floors above mine. Service Master quickly responded to my call for service both times. Dan Turner, who was the the project manager this second time around, checked and assessed the damage right away and in a matter of a few days, work started on my unit. It took longer than I expected for the work to be completed but Dan kept me updated and took the time to call me right back to answer questions I might have. Most of the subcontractors that they sent were all very professional in their work and respectful of their surroundings.
In the end, I am happy with the work that they have done and would certainly recommend them to anyone who needs restoration work.
Very professional workers. Were careful with things so not to ruin them. Would definitely recommend them.
Quality work with friendly staff!
All the workers were very polite, professional, informed us of all the steps they were taking and why.
I will recommend Service Master in the future.
A big thank you to Jeremy and Christina (and her partner—I forget his name!) for taking care of a stressful situation for us. They were all very kind & knowledgeable. They completed the job with care & attention to detail and explained everything to me along the way. They also left the space sparkling clean when they were finished. Thank you again. 10/10 will recommend to family & friends.
They were quick, efficient and friendly
I like the promptness with which ServiceMaster responds to calls for help. I informed them of the major flooding I had in my lower level and within a couple hours, they were on site. By the time I had become aware of the flooding, most of the laminate flooring had been either covered with water or had water below the surface. The next day the ServiceMaster team arrived and started tearing up the flooring, gathering material and pushed to driest part of the flooring. After completing that work, they enplaced a number of blowers to dry out the level after all the water had been taken care of. Each day for the next 5 days or so, one rep would take the readings to determine if there was still moisture in the walls, etc .... thus reducing the number of blowers accordingly or placing them in more critical areas. Throughout I was impressed the professionalism and thoroughness of the ServiceMaster personnel .....
Very detailed and informative.
Reliable, quick service
Communication throughout the process.
EB and the Team were prompt in responding to the pipe leak and thorough in the water clean-up, flooring removal and damaged drywall removal. Very pleased with their prompt and courteous service.
Everyone was on time, polite, hard working and did their jobs very well.
They were professional and tell you what they are doing while working.
Prompt, dependable, & on-time.
they keep me updated on the process as it is happening
Prompt and thorough service
The workers are willing to take the time to explain what they're doing and why.
Customer Service was awesome. The service workers assigned to my basement have been very helpful and knowledge on all the steps.
The gentlemen who were here were very professional, answered any questions I had. They were very diligent about the tasks at hand. Thank you.
How knowledgeable and professional they were
Our initial contact was Adam and he explained everything in detail and was very patient with all the questions I had.
Everyone who came afterwards was not only professional but friendly and helpful.
They went out of their way to let me know when they would be arriving and valued my time.
EXCELLENT!!!
Swift and generally careful.