Customer Testimonials
I like the professionalism and the fact that I feel like the techs are really doing a great job with my household health and safety in mind. The restoration is coming along wonderfully. I feel really taken care of and know that I'm in good hands.
The job was very thorough. The technicians were very courteous and professional.
Mark, Zach, and the rest of the team were great to work with. Our pipe busted in the evening around 7:15 and they were in our house by 9:00 with fans and tearing out carpet and drywall that was damaged. Within 3 days, the basement was completely dry and fans were removed. The ServiceMaster team stopped by daily to check on moisture in order to avoid mold and mildew. I would 100% recommend them to anyone.
Knowledge and very professional
Great people
It was fast !
Matthew was very helpful and kept us updated throughout the whole process. Very impressed by him.
Quick, High Quality, and Efficient.
Great experience overall. Edwin was great to work with.
The team was professional and friendly. They were a pleasure to work with.
The guys who came to fix our place were very nice. We especially loved Brandon
Prompt, courteous service.
Kyle was absolutely perfect, he went above and beyond every step of the way!! I highly recommend Service Master of Bel Air
6 different staff members, on 8 different occasions came to our home to do work on a water leak issue. everyone of them was professional, kind and courteous and treated us with the utmost respect and compassion. we are choosing to move forward with our reconstruction needs with Service Master and Extremely indorse them for anyone's disaster home repair needs!
First and most important Mathew provided his mobile phone number in the event that we had any questions, problems or comments. Communication between Mathew and ourselves was excellent, either speaking or texting. As several different teams, each providing a different service to get us back to move in condition were necessary, I anticipated delays. I was totally off base. Every team was on time of a little early. All teams worked efficiently finishing their tasks in the allotted time or ahead of schedule. The Decor Flooring team worked from 9am to 7pm getting our new floor and baseboards installed a day ahead of schedule and did a great job. A small problem getting a large built-in item back in place properly was handled quickly with a call to Mathew. He visited our home assessed the situation and made a call. The next day the finishing team was back, and in an hour, all was done to our complete satisfaction.
Every individual associated with SeviceMaster treated us and our home with respect. No team left our property without first asking us to come and inspect the work they had performed.
We were happy with the process and pleased with the result.
First name removed
Everyone was very friendly and helpful. Explained everything they were doing and very professional.
Made an effort to stay on schedule, and did a very professional job :)
Contractor Ed was super friendly and informative, explaining ahead of time what the timeline would look like and what we could expect.
Packing—lots of breakable items, nothing was broken. Communication very good.
Very thorough and professional
Outstanding service.
Removed my floor that could not be replaced. So the insurance claim went from $7k to over $30k. Because you have an open checkbook with insurance you feel you can do anything. I could have had a professional replace it.
Reed was great to work with
Very quick and efficient.
Everything was great
Quick to reply to inquiries and requests. Respectful workers and great customer service. Good work and very clean.
Everyone was very friendly, efficient and explained the process every step of the way!
Jeremy and his crew are very responsive, thorough and professional. Thank you!
convenient and very efficient. On time at every appointment made.
It seemed they worked in a timely manner and kept me informed on what they were doing.