based on 1843 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your products are great. Your service is excellent.
You have customer service persons who can help with foot problems and fitting insoles and shoes. I was able to find shoes that I can wear that don’t hurt my feet.
Knowledgeable and friendly staff. Always go out of their way to serve your every need.
Great service and quality merchandise!
The variety of choices
Consistent Awesome Service and products are always spot on.
Customer service is tops. They take the time to be sure you are satisfied before you leave the shop.
Sale person who helped me was very knowledgeable and spent a good Amy of time with me .
I was greeted promptly upon entering the store and had a salesperson assisting me in less than 5 minutes. He was extremely knowledgeable about the different brands and types of shoes and was most helpful in ensuring I had a perfect fit and type of shoe for my needs.
Customer service and product knowledge is excellent!
Great customer service and great products.
The Roanoke, VA store has a great staff. Everyone is friendly, knowledgeable, and prompt. I have gotten to know many of them at various events that they put on in the community. Great store and better people.
Friendly and knowledgeable. Exchanged a pair of shoes that hurt my foot and I bought a Hoka.
Always great service and products! Nice to work with a staff who are friendly, pleasant, and knowledgable about what they sell.
Marcus was very helpful and Ickes the perfect shoe for my foot. Awesome team all around!
Knowledgable, professional and personable staff. Was really happy with Anthony's service.
Personalized service and very helpful
I so appreciated the professional knowledge, choices of recommendations and top-notch personal attention to detail.
Cool people. Clean store. Knowledgeable staff and incredible selection.I have big feet.
Friendly and helpful staff
Very professional and extremely helpful! I am very new to running and got a lot of help getting the best gear for me!
The product was good however I responded with a 10 because of Edie. She was professional, knowledgeable and very helpful. Edie was my sales associate on June 3, 2023 iat the Fleet Feet store at 11525 Cantrell Road, Little Rock, AR. What an asset to Fleet Feet in Little Rock.
I appreciate the knowledge, patience and advice I was given while there. Great service!
The service
Great staff knowledgeable & helpful at Port St. Lucie
I like the service at FF and the selection of products for those of us that run.
I enjoyed all aspects of my sizing and shoe selection process. Having my feet scanned for a perfect fit really helped me choose the right shoes for many miles to come. Thank you Fleet Feet!
I want to thank the sales associate for letting me try on LOTS of different shoes
She was so kind and helpful
I brought home a pair of Brooks, that I have been wearing in the house they are very comfortable but I have been experiencing some soreness on the right side of my foot
If this continues I would like to come back and try to find something different
Thank you
Mark Gamble listened to me, took time and found a pair of shoes that was perfect for me.
The customer service was SUPERB!! My mother found shoes that are comfortable and she is able to walk with less pain.