based on 1843 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Getting the right fit
Your salesperson Cameron was phenomenal and helpful.
William was a great to work with. Very knowledgeable and no pressure.
The knowledgable staff and the willingness to help and spend time to find the right shoe for everyone
Great
The knowledge and customer service
I shop here for shoes and all gear to get me out and running. The people that work at Fleet Feet share my same passion and are very helpful when recommending products. I feel they truly use the stuff and aren't just sales people.
Staff seem to be well trained on products and customer service.
good advice on shoe selection. Great people to work with.
The young man that waited on us was very helpful. My son wears a 15-shoe and he was so helpful with providing him with options. It was the best experience we have had with finding shoes for my son.
Your staff is great and you make sure I get what is best for my needs
Employee listened to needs and provided options
Appreciate the customer service and 60-day return window
You have shoes that fit and people that know which shoes to recommend
I love the knowledge of the staff. They listen to my likes and dislikes and help find the best sneaker for me every time. I go year after year and recommend to all of my friends and family!
Cam was so helpful. I told him I loved him when he put my shoes on and the pain was gone in my problem foot. That's how impressed I am ! I wish I had done this sooner after years of just living with it and would highly recommend .
Showed me the difference between each ON brand shoes. Had me try three pair on and I bought all three. Support local.
Knowledgeable and caring staff. I have no doubt that the shoes they selected for my daughter were the best option.
Excellent personalized customer service.
Great selection and wonderful service, EVERY TIME!
It’s comfortable and good customer service
Attentive, knowledgeable staff.
Move out the expiration dates of rewards. Some of us have to save up for months for a new pair of shoes; we cannot purchase something every month.
Great selection and knowledgeable employees
Jackson was very thorough fitting me and showing me styles to fit my feet.
Low pressure knowledgeable staff
I was told that I should size up from a 6 to an 8. This seems incredibly excessive, but it was never explained to me why.
I tried a 7 1/2, and it felt large and hard to walk in. The only thing she told me was that my toe was where it should be and that I’d have to get used to it.
I guess I just didn’t understand. I just wish there would’ve been more explanation. I was not angry; just very confused.
My Asics are like heaven. Barbara is Amazing. All the staff was wonderful.
Excellent service. Young woman who helped me find shoes demonstrated such patience while I tried to choose the shoes I would eventually purchase.
She was equally patient and helped me find all the right socks! I will definitely recommend Fleet Feet to others and I will return to buy sandals soon.