Client Testimonials
I like the variety of equipment available, the early hours (I go to the gym before work), and feel it's a very good value for the cost of membership. The staff is always friendly, too. There are small things which could be better, like minor broken parts (e.g. the curly cord that holds a pin on one of the pull-down machines is broken -- I know I could tell the staff but it's such a little thing I don't bother, but surely they go around sometimes and look for things like this, right? But it's always broken). Sometimes, coming in first thing in the morning there are weights or plates strewn about, which is largely on other members but I think the staff should periodically put things away which have been forgotten.
And here's a petty pet peeve of mine, and it's not on the staff, but it really bothers me when the plates are very unevenly distributed on the squat racks. There'll be one rack that has a whole bunch of plates, one with almost none, and they're all put willy-nilly, 25lbs on the 10lb bar, 10lb mixed in with the 5lb... you get the idea. I know. This is really picky that I mention this, but there it is! XD
There's a bench (maybe more than one?) which has ripped vinyl on the headrest part, and it would be nice if that could be taped up. You can buy vinyl tape to patch things like that.
One of the squat racks, I think it's the third (maybe 2nd?) in from the left, I avoid using for squats because it's got some dips and lumps under the floor.
I like the bathroom sink area and the stalls (women's locker room), I like the lockers which are very spacious and always seem clean, and I like the benches, though sometimes they could use a wipe down. I actually think it would be nice to have some wipes, similar to the ones that are for the equipment, in the locker room so people can use them to wipe down the benches.
There's this one woman who comes in every morning and uses multiple paper towels every day, just to put down on the bench, and then she puts her bag on top. Her BAG! Just saying, if you feel like the paper towels go quicker than you'd expect, it's because this one woman uses them as a sanitary layer between herself and the bench, before and after her workout or swim session. At the rate she goes, putting wipes in the locker room might actually save you money on paper towels.
Anyway, I'm a very happy BAC member and the length of my petty peeves that I'm sharing with you doesn't change that :)
Andy and the team at Soul Physical Therapy are the consummate experts at getting you back to health after an injury. From the professionalism and integrity of the physical therapists to the efficiency of the office staff handling appointments and submitting insurance claims, this is benchmark for all physical therapy offices to be measured.
Clean and spacious gym, even at busy times. Various services offered to take advantage of. Great staff
Great gym! Clean, nice equipment, great locker room and my favorite is the steam room! Also staff is friendly and very knowledgeable.
Staff is great and facility is well kept
Very friendly people. Easy to get too. Very clean
Accomodating and clean
Soul Therapy, after having tried three other physical therapists, multiple orthopedic surgeons, and +two acupuncturists.
Lots of classes and great customer service
Everything
24 hour access at Cummings Location
The club is large enough to provide lots of equipment choices without waiting yet it isn't so large that you lose the person service.
everything!!
Clean and well equipped facility at a reasonable price. Access to physical therapy is an asset. Friendly, helpful staff.
GAIL. ! Great representative of your business. Don’t lose her!
As always, great haircut experience...from scheduling to cut.
Many classes included in monthly fee, easy parking and reasonable price.
Professional and courteous staff that do an excellent job
I have been a member for three years and love the BAC. The instructors are awesome. The classes are excellent. The atmosphere is friendly and welcoming. The physical plant is clean and bright An all around A+ -- GREAT job!!
Classes and training are awesome!
My life was restored through the physical therapy (Soul PT) . I like the warmth of the pool water.
1. Great pool only wish there was a shower in there. There are 4 or 5 baby changing booths - take one out and put in a shower. Long cold walk to the pool from the locker room.
2. lots of workout areas and tons of equipment.
3. Like solar power for the building.
4. Cleanliness of the locker room and that lockers are wiped down weekly.
5. Ability to get shakes is cool.
6. On-site hair salon - got a great haircut from Liana.
7. It would be great to have tissues in the locker room.
Meredith took immediate action in putting me in touch with the appropriate BAC professionals who could advise me about therapy for my lumbar stenosis.
The trainers are fun, motivating, and supportive. The staff overall are very friendly and eager to help. The facilities are always kept clean and in order
Everything! No comment...
The hours you’re open and the services provided are wonderful. However, for me, at this stage of my life, being as busy as I am I gave up my membership. I hope someday to be able to join again when my life is a little less hectic.
Classes
Quality classes, clean faculty, friendly staff
My favorite is the salt water pool. I have always had problems with the chlorine in most pools; not sure if it's because of my asthma or some other issue, but I could never spend much time in any pool before I discovered salt water pools. Since I enjoy swimming and water aerobics, being able to do so in a salt water pool is amazing!
At the express
24-7 is great
Slowly the place is being improved
Some new machines
But the Boutique? Style of the gym is cute.
The handicapped men’s shower stall needs a pemenant
Handicapped shower seat
The stool now in place is wiggles and does not fit the stall
Safety in the form of a permenant seat is necessary