Customer Testimonials
Very stylish
Outstanding customer service.
Overall good. Would like to see more variety of shoe styles/colors.
the sales person every time i have come seem to know what they are talking about. the sales man this time recommended some inserts but did not push the extra sell on me, after trying the inserts he thought they would not be a good idea for my foot. the store is clean and the workers have gone out of their way to make sure i have been taken care of.
Knowledge about products, honesty, and committment to helping people succeed in their endeavors. I trained three years ago w/ FF for my first marathon and have been back to train for a half several times. I live in Claremore so I only do my long runs on Sat. w/ FF but I love it. It makes me happy to tell people about you because I KNOW they won't be disappointed. YOU ROCK!!! THANK YOU!!!!!!
Excellent staff who are well trained and eager to assist. Great mix of products as well.
The personnel is very helpful and knowledgeable on the shoes you carry.
All products that I have purchased have been very good. The people are knowledge and friendly.
I love that they work!!! I can walk in tell you my name and you have all my information and I don't have to remember ANYTHING!!!
I'm part of the Rogers County group so I've not used your store services yet. Group speaking was good. Hope to learn more as we progress.
Competitive prices and shoes that fit well.
When I entered your store I didn't know what to expect and April made me feel real comfortable and got me an awesome pair of shoes. Thank you sooo much April!!! :)
The Sales staff is very knowledgeable and the products are good quality.
Very knowledgable and friendly staff. Training programs are very organized.
The girl that helped me (April, I think was her name) took the time to listen to me and my concerns and really worked with me to find a running shoe that would be perfect for me and explained why each shoe she brought out would work for me. Also, when we were done and had picked the shoe and had it fitted she had her manager check the fit to make sure it was right-she wanted to make sure that I was going home with a well fitted shoe. Which I did! Thanks so much to her--she was wonderful!
Offer good line & variety of products for runners & walkers. Although I purchased shoes from another sales lady, the day before, Anissa worked very hard showing me shoes.
workers are knowledgeable, but not overbearing
I like that you take the time and effort to make sure that each customer has a shoe that will fit them correctly. Every person has a different foot shape and step. You take the time to assess that and find a shoe that works for them. Keep up the good work. I'll be refering all my friends and family.
I thought the customer service was excellent!
Kenny, the sales associate who helped me, was extremely knowledgable, very well, articulated, polite, and managed to guide me into a pair of great running shoes, pair of sandals, running insoles, and dress insoles as well as several pair of socks. All of that and I wouldn't have it any other way, even if you didn't have such a great selection, methods, and quality, I'd still be back because of Kenny. He is much deserving of the praise and I hope he is being appreciated appropriately! Both the store, and Kenny will be getting referrals and high praise from me to anyone who'll hear it.
Hi Stephen,
Thanks so much for your comments on Kenny. We think we have a great staff and we love it when we get comments like yours that validate it! Thanks for taking the time to tell us about your experience. We will be sure to pass on your comments to Kenny.
Thanks again!
the fact that you know how to "fit" runners for shoes
Everything
Debbie was very helpful and patient with my wife and I.
Kenny was very helpful in finding the perfect shoe and fit for both my wife and I. I didn't realize what I was missing before. I feel like this shoe was made for my foot, and my wife feels the same way. Thank you.
From entering the store to exiting Michelle was a big help in determining the right shoe for me. Very informative and shockingly did not steer me towards the most expensive shoes!
I really appreciated Olga's attention and care as she carefully fitted me with a great pair of shoes!! She did a wonderful job listening to me, addressing my concerns, and finding the right shoes.
I found the shoes I selected to be very comfortable.
Friendly and knowledgeable staff. Good variety of products. Frequent buyer rewards.
I appreciate the time and care that was shown to me. It took over an hour to find the proper pair of shoes to fit my feet and Chris stuck with me the whole time with a smile.
I know most of the people there. They are knowledgable and nice. Always willing to help and answer questions.