Guest Testimonials

Fast, easy, fair priced.

Courteous staff

Had an issue checking in to the lot because the gate was broken. Employees assisted
in checking me into another lot and helping me get to flight on time. When I was concerned about being charged for staying at the more expensive lot, Frank made sure that the charges were adjusted and I was charged based on my original reservation. All employees were very helpful and kind!

Shuttle is prompt at both ends.

Prompt, and friendly service. Always a great experience at the spot!

Facility was clean and plenty of parking availability..

Prompt service, helpful drivers.

The drivers that transport to and from airport.

Sometimes a price break

Recognizing frequent users with points

I have to say customer service was great. They gave personal attention to my concerns. Something that is hard to find these days.

All employees are friendly and courteous. Service is efficient and reliable.

Responsive.

Everyone including the drivers are always friendly, courteous and professional. Often times enough I use the Parking Spot to pickup people at the airport just because your service is that good.

Easy access at both Lovefield and DFW. Staff at both locations are courtesy and helpful. I have to say customer service is the best. I had a concern about a recent booking and Dave the area manager followed up with me in such a professional manner. Being a AAA member gives a discount and if you sign up you get points for free parking. On site at both airports the shuttles that take you to and pick you up come regularly and drivers help with bags. Thank you parking spot for listening and supporting your customers.

Easy parking with a short wait time for the shuttle. The shuttle drivers are also very courteous and helpful.

A very safe place to leave your car at while traveling.. Ive never had any problems. I've used 2 locations, Nj&Philly.. And they both are worth it..And I travel a lot..

We get dropped off in front of our car. No walking.

I paid a little extra for the valet service and my overall experience was great, there were no major delays or wait times with the team getting my family and I to the airport. I would definitely recommend this service to friends and family.

Easy IN AND oUT

Great shuttle service-speedy and friendly

Very good service from both of the drivers.

Great

Responsive to customer concerns.

It was so easy. Scanned the QR code, found a spot easily, bus to and from terminal fast and efficient.

Courteous, friendly, and helpful employees (drivers, cashiers, etc.). Quick and efficient entry, exit, and shuttle services. Convenient location.

People are very helpful and friendly.

Convenient

It was excellent. The process was flawless. From the parking during the holiday rush to the shuttle drivers getting you to/from the terminal, it was stress free. Definitely, parking my vehicle here on my next trip

The complete experience was excellent from when we were picked up by our car (within 1 minute of getting out of the car) to our pickup up at the airport and returned to our car.

Very convenient! I love that they come pick you up with their shuttle at exactly at the spot where you parked, and drop you off there. No walking (with luggage) necessary!

Very minimal wait time for pick up.