Guest Testimonials

Excellent customer attentions and employee support.

Easy to follow instructions, amazing staff and nice perks like the free car wash.

Decent prices, and the rewards are nice. However, seems like you have fewer vans running. In particular, now takes a LOT longer to get out of the lot. And now more times than not, you have to wait a while for a van to pick you up at the lot. Not as bad getting picked up at baggage claim

Convenient and fast to and from the airport.

Very convenient, very friendly employees, easy & fast parking & the bus is right at your spot to take u to the airport as soon as I park!
We Will only use The Parking Spot.
When we arrive at the airport we only wait 10-15 minutes for the van. It awesome service!
Thank you The Parking Spot!
Victoria

Convenient location, very clean and safe. Great personnel..

Parking at The Parking Spot is quick and easy! The shuttle drivers are friendly and helpful, and they get passengers to-and-from the airport quickly. When flying out of LAX, we always park at The Parking Spot!

Quick pick up upon arrival
Friendly and helpful drivers

Easy to use and close to the airport.

Easy access to parking spaces and generally fast pick up from bus to airport. Friendly personnel

Friendly, helpful, efficient, on time.

Pick up is easy

Now that I have done it a few times I feel like the process is easy and efficient.

Very efficient. Everyone seems to be on top of their game. People bringing the car over to you the people at the back room. The people at the front desk and I called asked what my car I’m immediately serviced.

The ease in reserving, the ease once you arrive, being picked up and delivered back to your car.

Great price. Very convenient!

very convenient - extremely reliable! EVERYTIME

Frequent shuttle service and customer service.

Very satisfied!

Fast pickup

The service is very prompt, coming from the parking lot to the airport drop off and the return trip to the parking lot. The shuttle drivers are very polite and helpful with baggage.

In deep snow the shuttle driver was fabulous. It was around 5:00 p.m. on Saturday, January 20, when I arrived (having been delayed four extra days in Orlando). The car was buried under at least 4 feet of snow on the roof and all around the vehicle. It had been there nine days. I am 75 years old and could not have done it myself. The driver (wish I knew the name) said to all of us, "Don't worry! I have shovels and a broom!" And he dug it out, along with other people's cars, quickly and thoroughly, then lifted my bag into the trunk. He even made sure the cars started. I hope everybody tipped him well, as his service was above and beyond anything expected.
Sally

Good location and drivers are very courteous and efficient.

We enjoy the Loyalty Program and AAA discounts that you offer.

Easy process, fast delivery and pick up, and friendly service!!!

Very convenient and fast service

Great company, friendly, reliable, etc

Easy reservation process. shuttle was ready when I parked.

I was picked up from my car as soon as I parked it. The driver was kind and helpful. Service was also great when I returned.

Very efficient, courteous, prompt