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Guest Testimonials
Everything was great except waiting to get picked up at the main terminal. It took 20 minutes to get picked up by the east garage bus. Numerous buses from the other Parking Spot garages went by but not the east garage. The driver said he was diverted.
Very convenient , no problem or issues. Driver very helpful.
Everything!!!
The bus driver was very helpful.
Convenient & customer friendly. I appreciate that we are taken directly to our car. Thank you!
The staff was very intentional in making sure we were taken care of.
Shuttles are quick to pick me up whether at the lot or airport. Drivers are very friendly and helpful.
Consistent service, quality service, very timely, friendly staff.
people are friendly and very helpful
Friendly drivers and quick transportation to airport.
Always enjoy the service I get
One of the parking spot associates reached out and listened to my issue. It was very attentive and personable.
Convenience of location and service!
Quick & easy!
Quick access, pick-up at lot and at terminal.
It's easy to reserve a spot online. Using the app to check in at the beginning of the stay & at the end to exit is smooth. There is very little waiting for a shuttle (either on your way to the airport or returning to get your car) & the drivers are all professional, helpful & friendly.
Easy access, buses run frequently and the rates are good compared to on premise. (Referring to the East lot)
Conveniently located close to Hobby airport, plenty of parking and frequent pick ups and drop offs.
Great customer service
Drivers are always helpful and pleasant
The service is great. I get to choose covered parking to keep my car safe. The shuttles are always available and the drivers are helpful and courteous. The rates are great too
Pick up and drop off were very timely and easy
People are always helpful. And shuttloes are frequent. Thank you!
A short wait for shuttle and easy in and out.
I made a mistake when making reservation - chose wrong airport ! Called, explained what I had done and the attendants graciously accepted my reservation.
So easy and they take you right to the front door. We pulled in and a van was there before we even got out of our car. We were at the airport in minutes. When we arrived back home it was like he was waiting for us. I always use parking spot. I wish Dulles had one.
Easy to pre book your reservation. Discount if you pre pay. Courteous employees.
Great customer service. Car to terminal seamlessly. Highly recommend!
Serices are consistent and I do not have to wait a long time for a ride in going to or coming from the airport. Very reliable to date. Keep up the great work.
Car side pick up. My car would not start when I got there at 1am. They jumped my car. So appreciative. Now that’s service.