The Parking Spot
200 West Monroe Street
Chicago
IL 60606
United States

Guest Testimonials

Report a concern   March 21, 2024 — Rated 10 out of 10 by Gary Kirksey Columbus - The Parking Spot
What do you like about our services?

I had quick and seamless transactions, but entering and exiting the parking lot.

Report a concern   March 21, 2024 — Rated 10 out of 10 by Ava Axen Houston Hobby - The Parking Spot
What do you like about our services?

It is so easy! I love being able to prebook on the app and pay getting that out of the way. This way when your trip comes, it’s easy to park and ride right to drop off. After your return home, just use the app to find pick up and your headed right back to your car.

Report a concern   March 21, 2024 — Rated 9 out of 10 by P.H. Salt Lake City - The Parking Spot
What do you like about our services?

Friendly, prompt service.
I am disappointed, however, that the drop off spot a the SLC terminal has been moved so far from the door to the terminal.

Report a concern   March 21, 2024 — Rated 10 out of 10 by D.B. Newark - The Parking Spot Haynes
What do you like about our services?

The drivers are incredibly punctual and helpful.

Report a concern   March 21, 2024 — Rated 10 out of 10 by E.R.B. Charlotte - The Parking Spot
What do you like about our services?

Easy access to airport and secure!

Report a concern   March 21, 2024 — Rated 10 out of 10 by D.M. Orlando - The Parking Spot
What do you like about our services?

The prompt pick up from the parking area and delivery to the airport when I am departing. I also appreciate the quick pick up when my flight has arrived and I am ready to go get my car. All of the personnel that I have had contact with have been helpful and professional.

Report a concern   March 21, 2024 — Rated 10 out of 10 by J.L. Dallas Love Field - The Parking Spot
What do you like about our services?

Pick up and delivery at my car; help with bags

Report a concern   March 21, 2024 — Rated 10 out of 10 by A.L. Buffalo - The Parking Spot
What do you like about our services?

Drivers are great

Report a concern   March 21, 2024 — Rated 10 out of 10 by L.R. Denver - The Parking Spot
What do you like about our services?

Shuttles are ALWAYS running, friendly staff, reliable. Never had issues with parking and getting to/from airport no matter time of day!

Report a concern   March 21, 2024 — Rated 10 out of 10 by G.F. Dallas DFW - The Parking Spot North
What do you like about our services?

The lot is secure.

Report a concern   March 21, 2024 — Rated 10 out of 10 by M.H. Phoenix - The Parking Spot 2
What do you like about our services?

Easy to reserve a spot, the phone app. does it all for you. Good discounts for reserving early. Vans pick up and deliver right to the door to your vehicle.

Report a concern   March 21, 2024 — Rated 10 out of 10 by P.F. Salt Lake City - The Parking Spot
What do you like about our services?

Great App. Frequent laps by shuttle busses. Assist with luggage getting on bus. Easy check in easy check out. Reasonably priced

Report a concern   March 21, 2024 — Rated 10 out of 10 by Michael Knop Buffalo - The Parking Spot
What do you like about our services?

Great staff and they are the heart of your company.
Shuttles are much smoother than they used to be so that's a great help too.

Report a concern   March 21, 2024 — Rated 10 out of 10 by Daniel Dixon Atlanta - The Parking Spot
What do you like about our services?

Fast service and easy in and out

Report a concern   March 21, 2024 — Rated 10 out of 10 by Sheila Howard Dallas Love Field - The Parking Spot 2
What do you like about our services?

The customer service is exceptional. The drivers are very friendly, caring and professional all at the same time. It is very easy to drive in, park, get picked up and dropped off at the door. After a long flight back, more times than not a shuttle is sitting their waiting for riders. If one is not waiting, it is just a matter of minutes before one shows up. Once again they drop you off at your car and will even put my luggage in my car for me. Check in and Check out is very easy. At busy times it can be a little expensive but the ease of getting to the airport off sets that.

Report a concern   March 21, 2024 — Rated 9 out of 10 by P.W. Hartford - The Parking Spot
What do you like about our services?

Friendly, helpful staff.

Checking process seems cumbersome—that is, having to go into office to drop off and retrieve car.

Report a concern   March 21, 2024 — Rated 10 out of 10 by Diane Gerko Atlanta - The Parking Spot 2
What do you like about our services?

The drivers and the app are easy to use, even by a senior citizen.... the drivers are wonderful! a

Report a concern   March 21, 2024 — Rated 9 out of 10 by P.D. Los Angeles - The Parking Spot Sepulveda
What do you like about our services?

Convenience. HOWEVER, I am concerned about some of your drivers watching something in their phone while driving.

Report a concern   March 21, 2024 — Rated 10 out of 10 by G.P. Baltimore - The Parking Spot West
What do you like about our services?

It's easy to reserve a parking space. The prices to pre-reserve parking spaces are wonderfully low. The process for checking-in and checking-out is very easy and is done with an App on your smart phone. The shuttle service is very efficient with pickup location and time, again made simple because the App on your phone tracks your location in the airport, the location of the shuttles, and drop off areas. The shuttle operators are professional and courteous. All in all, it's a best way to reserve parking at the airport at reasonable prices and customer service has always been awesome!

Report a concern   March 21, 2024 — Rated 10 out of 10 by V.H. Phoenix - The Parking Spot 2
What do you like about our services?

Very convenient. Easy to check in and out. Lots of shuttle vans to and from the airport. Never have to wait.

Report a concern   March 21, 2024 — Rated 10 out of 10 by K.G. Buffalo - The Parking Spot
What do you like about our services?

Quick & seamless.

Report a concern   March 21, 2024 — Rated 10 out of 10 by Jeffrey Scott Philadelphia - The Parking Spot North
What do you like about our services?

So easy to park and check out! Friendly staff as well.

Report a concern   March 21, 2024 — Rated 10 out of 10 by B.T. Dallas DFW - The Parking Spot PREMIUM
What do you like about our services?

Cost is affordable, facility is clean and safe and drivers are courteous. Usually the wait for a shuttle is not that bad, but this is an area that could be improved upon. The app helps understand where the shuttles are.

Report a concern   March 21, 2024 — Rated 10 out of 10 by Randall Heaton Atlanta - The Parking Spot
What do you like about our services?

Great service, quick pickup and drop off! Convenient

Report a concern   March 21, 2024 — Rated 10 out of 10 by M.L. Houston Hobby - The Parking Spot
What do you like about our services?

The expediency we received on taking our group of 4 to the airport to ensure we caught our early flight.

Report a concern   March 21, 2024 — Rated 10 out of 10 by M.F. Houston IAH - The Parking Spot JFK
What do you like about our services?

Great employees and perfect location.

Report a concern   March 21, 2024 — Rated 10 out of 10 by Lynn Young Denver - The Parking Spot
What do you like about our services?

Just so convenient. And friendly! Thanks for making THIS part of my journey smooth and solid!

Report a concern   March 21, 2024 — Rated 10 out of 10 by L.R. Los Angeles - The Parking Spot Century
What do you like about our services?

Easy access in and out of the parking structure.

Report a concern   March 21, 2024 — Rated 10 out of 10 by R.D.V. Philadelphia - The Parking Spot North
What do you like about our services?

It was quick with shuttles and working was easy

Report a concern   March 21, 2024 — Rated 10 out of 10 by J.L. Orlando - The Parking Spot
What do you like about our services?

Great team and quick response


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