Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 10632 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 18, 2023 — Rated 0 out of 10 by S.J. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Rep was constantly trying to up sell additional services even after I told him 3 times that I was not interested in additional services. The small stains on are carpet are now bigger and more visible.

Report a concern   September 17, 2023 — Rated 10 out of 10 by A.J. Zerorez Boise
What do you like about our products and services?

Always top quality service when Zerorez cleans our carpets. On time, efficient, polite and friendly.

Report a concern   September 17, 2023 — Rated 8 out of 10 by J.M. Zerorez Boise
What could we do to improve?

The carpet still has a very slight lingering smell, but Ill be booking another appointment in the coming months for a follow up treatment :)

Report a concern   September 17, 2023 — Rated 0 out of 10 by P.M. Zerorez Boise
How did we disappoint you and what can we do to make things right?

I had my Throw rugs cleaned also,
I had just bought them this year & they look still dirty I said something & he said I’ll go back over them & the big one looks great the orher 3 look & are still DIRTY💔😩

Report a concern   September 16, 2023 — Rated 10 out of 10 by C.W. Zerorez Boise
What do you like about our products and services?

Awesome technician.

Report a concern   September 15, 2023 — Rated 10 out of 10 by D.D. Zerorez Boise
What do you like about our products and services?

Cody was very thorough and explained all of the various services that ZeroRes has to offer.

Report a concern   September 14, 2023 — Rated 10 out of 10 by Durwood Birdsall Zerorez Boise
What do you like about our products and services?

It was the first time I had my stone tile cleaned. Zerorez did an awesome job, the tile looks new! I wish I’d done this years ago.

Report a concern   September 14, 2023 — Rated 10 out of 10 by Susan Sullivan Zerorez Boise
What do you like about our products and services?

The friendliness and professionalism that they use when they come to your home and clean your carpets.

Report a concern   September 14, 2023 — Rated 5 out of 10 by N.H. Zerorez Boise
How did we disappoint you and what can we do to make things right?

The technician seemed to rush through the job. He completed the 6 rooms in under 1.25 hours. The spots that were pointed out were not improved at all. Spots in the upstairs area were clearly not touched.

Report a concern   September 13, 2023 — Rated 10 out of 10 by P.J. Zerorez Boise
What do you like about our products and services?

wonderful service! Thank you!

Report a concern   September 13, 2023 — Rated 10 out of 10 by M.R. Zerorez Boise
What do you like about our products and services?

Quick, through, easy.

Report a concern   September 13, 2023 — Rated 10 out of 10 by C.W. Zerorez Boise
What do you like about our products and services?

Great service!

Report a concern   September 13, 2023 — Rated 10 out of 10 by Nancy Christensen Zerorez Boise
What do you like about our products and services?

Carpet always looks great. Good customer service! One time, I spot cleaned with a brand name cleaner. The stain reappeared. When I treated the spot with Zerorez, it was gone forever. I use Zerorez for my personal carpet cleaner for my small studio. I love Zerorez!

Report a concern   September 12, 2023 — Rated 10 out of 10 by Joe Prin Zerorez Boise
What do you like about our products and services?

The upholstery cleaning was professional and thorough. They did a great job!

Report a concern   September 11, 2023 — Rated 10 out of 10 by K.O. Zerorez Boise
What do you like about our products and services?

efficient and fast work that does a great job. Keegan was very nice and helpful. thanks

Report a concern   September 10, 2023 — Rated 4 out of 10 by N.P. Zerorez Boise
How did we disappoint you and what can we do to make things right?

My rug was still dirty afterwards. I went over it afterwards with a home cleaner and some hot water and tons of black water keeps coming out. It doesn’t look or smell fresh/clean.

Report a concern   September 9, 2023 — Rated 10 out of 10 by P.A.A.A. Zerorez Boise
What do you like about our products and services?

We were very happy with our carpet cleaning this week. Our provider was very friendly and professional. He suggested an additional product to apply and we are very happy with that.
We appreciate him and the service he provided.
Name removed Anderson

Report a concern   September 9, 2023 — Rated 10 out of 10 by M.P. Zerorez Boise
What do you like about our products and services?

Zerorez gets the job done. Friendly people with a customer-oriented service philosophy. Thanks.

Report a concern   September 9, 2023 — Rated 10 out of 10 by Karen Scott Zerorez Boise
What do you like about our products and services?

Thank you Zerorez and Austin. I was very pleased with the cleaning service.

Report a concern   September 8, 2023 — Rated 10 out of 10 by P.S. Zerorez Boise
What do you like about our products and services?

We are very satisfied with the cleaning of our carpet. So clean it seems a lighter shade! Would recommend them and plan on using them in the future!

Report a concern   September 8, 2023 — Rated 10 out of 10 by L.F. Zerorez Boise
What do you like about our products and services?

Feels like carpets are very clean with no residue.

Report a concern   September 8, 2023 — Rated 10 out of 10 by M.T. Zerorez Boise
What do you like about our products and services?

great!!!!

Report a concern   September 8, 2023 — Rated 10 out of 10 by Pete Kuzo Zerorez Boise
What do you like about our products and services?

The technicians showed up on time and immediately set to work, they answered my questions worked quickly and the carpet looks like new again.

Thank You

Pete
The UPS Store 4626

Report a concern   September 8, 2023 — Rated 10 out of 10 by M.L.B. Zerorez Boise
What do you like about our products and services?

Zerorez is always on time and the employees are always polite and kind. They always make sure the job is done well and right!

Report a concern   September 6, 2023 — Rated 10 out of 10 by K.L.F. Zerorez Boise
What do you like about our products and services?

We are very pleased with the final result of using the Zerorez process. Our carpets look beautiful and clean. Our technician, Jackson, was excellent and very personable.

Report a concern   September 6, 2023 — Rated 10 out of 10 by A.T. Zerorez Boise
What do you like about our products and services?

Excellent service. Carpets cleaner and dry faster then another carpet service we have used in the past.

Report a concern   September 5, 2023 — Rated 10 out of 10 by B.M. Zerorez Boise
What do you like about our products and services?

The technician was knowledgeable and did a thorough job and also gave attention to 4 spots I pointed out. He was friendly and explained what he was doing

Report a concern   September 5, 2023 — Rated 10 out of 10 by Gene Williams Zerorez Boise
What do you like about our products and services?

On time and great texhs

Report a concern   September 5, 2023 — Rated 10 out of 10 by S.R. Zerorez Boise
What do you like about our products and services?

Quality of work, transparency in pricing, and professionalism and friendliness of the technicians.

Report a concern   September 5, 2023 — Rated 10 out of 10 by J.C. Zerorez Boise
What do you like about our products and services?

Its just good service!


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