based on 2521 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Food was good and so was our service!
Great food, flavors and freshness!
The food is always great!
Love the food
Friendly servers, great food and clean restaurants
The atmosphere and the wonderful service. The food was amazing as well.
I come in and order the same thing almost every week. I always call and ask for extra sauce on the wings because there's never any sauce on the wings. And when I finally get the wings and look at them, I have to request a side of the sauces because there's not even enough sauce on the wings to cover 3 of the 10. Yall need to start putting more sauce on the wings.
Im so disappointed we made the decision to stop going to the hickory location. We don't have this issue anywhere else. We absolutely love the flavors of wings, but this location obviously doesn't understand how to sauce wings.
I picked up my food and half my order was missing. Why should I have to check my order when it should be prepared properly? I was too far away to return to the location so I called. No one picked up and I called at least 10 times. I even left a message with no return call. Bad customer service. You’ve lost my family’s and friends business over $10. Shame on you East Coast Wings!!!!!
Ease of getting my order and the quality of the food!
Randy , Shane and the whole staff are great
Good food and friends
Our waitress was excellent!
Sauce was not right some weird mix, I eat at a lot of east coast wings and I feel for what I pay I should get what I order not a failed attempt to trick the flavors
But hey who am I. Maybe I’m mistaken even though I’ve had them enough to know what the flavors should taste and look like
Service was great and food was very good.
We will be back soon.
Love your lunch specials but miss the soup you use to have.
Very good food and great service
Great food. Great service.
I was brought the wrong drink, which wasn’t a big deal. But then the boneless wings I ordered (Outwest Ranch, hot) came out as Sweet BBQ. When I let the waitress know she took them back to the kitchen. A few minutes later she brought me the same wings in the same tray covered in Sweet BBQ sauce with Outwest Ranch poured over them. When I mentioned it to the waitress, her response was that Outwest Ranch was made with BBQ sauce, which is incorrect based on the menu description. Our drinks were also never refilled.
The food is amazing and is prepared with love!
Great friendly service, awesome wings and chips and Cold Beer!!
Friendly staff and great food !!
LOVE the buffalo chicken wrap but the ladies who answer the phone and work the to go counter are OUTSTANDING.
Friendly staff and timely to go order.
Wings were over cooked
Bartenders great! Food has gotten better this year! Thanks!
No one to great me, I sat at bar for over 10 minutes, this is when I finally looked at time. People came after me sat at tables. No eye contact, I will be with you in a moment as I watched 3 different waiters come in and out to take care of them. I was really wanted to enjoy a couple drink’s while waiting on my food .
No drinks and very disappointed
1. eye contact
2. I will be with you in a minute sir or Ma’am
3. Drinks take less than 10 seconds
4. Offer menu,Customer shouldn’t have ask.
5. Check back within 3 minutes
6. Have a great day and come back.
I WAS ONLY ONE AT BAR.
sTAFF WAS FRIENDLY, UPON BEING GREETED.
Order was ready upon arrival
Everything was great the waitress was excellent
Service and food are always consistent
All!