based on 1935 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Cost is high compared to wuality
Waited forever for my food to come to the table. Once it got there, it was cold. I had to get them to remake it to go so that I can take it back to work because I didn’t have time to eat while there after the long wait. Once I got back to work and started eating, I found a hair in my food. So disgusting and disappointing
Great
Never miss a beat in getting your order perfect!
Awsome food and great service!!
Angela is the best waitress ever we love her so much and the food is always good
Honey mustard was very white in color and wings and there was barely any sauce on the wings…some didn’t have sauce on some parts
One of our favorite places to come. We come once a week! The chicken wings are the best I’ve had in years and we love our usual server Liv.
Best Lunch Special (Cheeseburger) in Lynchburg.
Speedy service and good food
Kitchen service and overall service has been very poor the last 3 times we've gotten take out. We've had orders that were lost or not made, given to someone else by mistake, had longer wait times, and this last order of wings didn't even have the sauce mixed on them.
I absolutely love the people working here and this has nothing to do with them but they were so busy and only 2 bartenders when I came in. Their service is always exceptional and they were doing everything they could to make everyone happy but that was a bad day to be short staffed. My visit was 08/16/2023
Our food order was not correct, and it was also super cold by the time I got it at the suggested pickup time. Usually we love ECWG, but the last two or three times have been disappointing.
Service was great, food was fresh and hot, everything was A+
Our waiter Bobby provides excellent service! The food is wonderful!
The food was excellent as always!!
The prices are reasonable and the food is good. They just never have enough staff and the service is always hit or miss. There's one waiter running around trying to wait on everyone. The floors and tables are not as clean as it should be so only God knows what the kitchen probably looks likes like.
Fast, friendly service. Great food and reasonably priced.
Great Wings and Top Notch Customer Service. We love the Caribbean flavored wings and we also love how Vanessa and Adam are Rockstars at Costumer Service and running the To-Go Desk! When I hear one of these two answer the phone I know my order is gonna be perfect and my pick is going to be filled with smiles and tons of friendliness.
I guess being a regular affords you the chance to get to know the people handling your order but I was once a New Customer and I can say Vanessa's customer service was welcoming and down to earth. This is something hard to find today. Then shortly after my first visits I met Adam and now it's not just good wings it's good ole fashioned Personal Customer Service where you feel like the people helping you are extensions of your family! All this makes for a Great Experience!
Fantastic food and service.
Very pleased with the taste, service and reasonably priced.
Service, food, price
Every time I have been the food has been great and the service likewise
Our service is always great with Pamala, Britney,Adrian! Our hostess Angela is the best😍These girls are like family to us❤️
The staff is friendly and attentive.
The cook comes out to check if my meal was prepared to my satisfaction.
It shows he cares about making his customers happy.
Good food. Good service.
Great service
I asked for crispy fries and didn’t get them, in fact, they were floppy. This has now happened twice.
Great staff and awesome specials!!!
I keep trying to give this location a chance but one out of four times the wings are delicious. Other times, either the wing is too crispy and I didn’t hit the extra crispy button. The wings are too dry and not enough seasoning. Wings isn’t cooked all the way through.
I am going to take my money to the Denver location or Steel Creek location. I’m tired of wasting my money at this location.