based on 1942 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
On this visit all the wings were really tiny. This is not normally the case when I go there.
Every time we come in to eat the staff and the food is great this location is one the best I've been to highly recommend.
Food was excellent. Our waitress was awesome. Will be back soon
Food has been very good.
Our food was delicious and the quantity was great - good pricing on the lunch menu.
The restaurant looks dirty and run down.
great customer service
Service was slow, lots of employees standing around talking, no one acts like they know what is going on. And you never can count on them being open.
Love the wings! Great place to sit and chat with friends.
Fast friendly service!
Need more wait staff
Staff was very friendly and attentive. Food was excellent. Bartender was really nice.
My last order was two salads and the lettuce was rusted and wilted. It made a VERY unpleasant meal. It was not visually appealing nor did it taste fresh and crisp and I had to throw away half of it. That lettuce should never have made it to any plate and from the looks of it, it should have been thrown away 1-2 days before!!
I would appreciate that order being refunded.
Your bar server was great. Very attentive but not over going it. Bar area was clean, and food was great and fresh. We love the establishment.
The wings
Food and waiter
Great waitress and food!
always a great place to eat. food and service are always spot on.
Great wings and great service
My wife and I came into East Coast this past Monday for lunch. We ordered the cheeseburgers. When they came they were extremely greasy but due to the fact we were on a time schedule we ate them. My wife who wore her brand new shirt she had just purchased got grease on it when it dripped from the burger. She went into the restroom to put some soap on it with a wet towel. When we got back to the house we realized the color changed and the shirt was ruined. She called up and explained this to a lady on the phone which told her the soap was actually hand sanitizer. The manager wasn't available at the time so she called back and spoke to Dave who stated he was the manager. He was rude as well as sarcastic to her. He stated what would she like for him to do and she stated he could at least give her a gift card for $45. He laughed at her and then eventually agreed to do that.
My wife decided to not accept the gift card and decided never to frequent your establishment. We noticed all new faces working there and Noel that worked there isn't there as well. If your manager treats his patrons like he does I see why the people we knew that work here are no longer there.
Food was great!
Windows delicious flavors
Love the wings. The grilled veggies are good too. Service was great. Even if something is not quite right they didn't hesitate to correct it.
Cade was our waiter and did an excellent job!
Wings were good! Everything was good.
The chicken and the service.
More the break area. Too many employees sitting around telling story's and being loud.
Good waitress and great food.
The food and service is amazing. I will continue to bring my customers to your establishment!
I placed an order, online, for 100 wings to pick up the following day at noon. My order was ready and correct at time of pick up. The wings were enjoyed and everyone was happy with them.