Customer Testimonials
I worked with Terrance F. as my first statement didn't match what I was quoted and my name was spelled wrong too -- things happen, so no biggie on the name issue. But, because the pricing was way off, I was going to close my account, even as a brand new client. Anyhow, Terrance was EXCELLENT, CALM, and PROFESSIONAL. After speaking with him, and after he fixed my issues -- I decided to stay with you because of him.
My thanks,
Rich Doucet
No more mosquito
Great service, excellent product, results in short period of time
Calls warning when coming. Good service.
I like your service on fertilizing my yard. The technician are so nice and very professional.
We really like the dependable service provided by Trugreen for the past 10+ years. Each season you know exactly what our lawn and trees and shrubs need. Thank you! The technicians are knowledgeable and can offer information and make recommendations for plants and their care. Ben did a very thorough job today of treating our trees and shrubs.
I have been a customer of Tru Green for several years for 2 of my properties. I am generally satisfied but had an unpleasant experience today (8/20/2021) with your specialist Dominique Taylor. He has a bit of an 'attitude', didn't complete the service and walked away.
After completing the work at the front of my house, he walked back to his truck without completing the backyard. When I approached him, he said that the wooden gate (on the fence) is locked and he is not supposed to open it. I politely told him that it is not locked, it has a pipe on top as a lever closing the gate and he can open it easily. And I told him that I never had the experience of any specialist asking me to open the wooden gate. Then, he walked in with his headset on- I pointed out the weeds in the lawn (with a request and intent to take care of them). He immediately started defending that this is first his visit to my property and he is not responsible. Again I politely told him that he is the representative of TruGreen and I am giving the feedback to the company. He became very agitated and started accusing me as 'yelling' at him. That's not true. Then, he said that he would not service my lawn anymore and walked away.
Please send another specialist and call me at Phone number removed.
I immediately called Phone number removed and spoke to Kai. She said that some Manager from the branch office would call me.
Thanks,
-Name removed
Contact Prior to the service and after service.
Thank you so much for your message and the prompt response. I look forward to the results in time. I really appreciate it. Thanks again.
Very thoughtful and professional Associates.
Very friendly and helpful technician.
TruGreen always does a good job in maintaining my yard with their seasonal applications. The staff is always friendly and works within the Covid-19 guidelines.
Thank you
Being able to show up a dissatisfied customer the quality of your service, if the guild lines are followed. This is, by far, the best lawn treatment company I’ve ever used. And this is the 3rd and final company I’m using, I’m sticking with TruGreen!💯
My grass is greener
Knowledgeable employees
Very friendly and professional
You do a good job. Grass is green and weeds seem to disappear. :)
W.
They work. Weeds are prevented. Yuo come when you say you are coming. Always asks if we have questions.
Dakota Moss serviced our yard last time. Very Professional and wanting to make sure we are satisfied customer. Great job Dakota!!!
Very reliable service with great results.
I like very much that you let me know when you are coming via text. I also like that you leave recommendations, and that I can talk to you personally if I have questions. Thank you!
You have helped us with our issues. We like that you listen to our requests. Your service representatives are very professional. Damanick was very nice and professional. We would, however, appreciate it if your service could come to our house after 10AM. Would very much appreciate it.
DANIEL IS ALWAYS AWESOME AND VERY PROFESSIONAL IN THE JOB THAT HE DOES ON MY LAWN. I WOULD PROBABLY STAY WITH TRUGREEN FOR A VERY LONG TIME IF I COULD JUST GET HIM TO TAKE CARE OF MY LAWN EVERY TIME. THIS YEAR HAS NOT BEEN A GOOD YEAR WITH TRUGREEN AS THE OTHER TECHS NEVER DID A GOOD JOB...
Lawn always looks great.. Customer Service is also Excellent…
It's always a thorough application when Mark Allemang treats my yard!
We like our guy who take care of our lawn.
Quick timely and done coreectly
My lawn looks a lot better, there is still a few problem areas.
The man that service my yard is very professional. He was supposed to put organic fertilizer on my yard but he did not have it. I let him apply the normal fertilizer. I still need my request filled with the one time a year organic fertilizer.
They technician Darius does a wonderful job. He also makes sure to let me know to keep our cats in for a couple days after the treatment. The other technician that was sent who said he performed a service he didn’t perform is the reason I didn’t rate it at the top.