Customer Testimonials
Our yard looks as good as it can be after a year that was hot and dry.
Very kind, Knowledgeable and Professional.
Keeping the weeds in my yard under control.
Your service actually works out cheaper then doing it myself because when weeds reappear you come back and retreat at no charge which not only saves me money but also the time it would take me to run to the store, buy more weed killer, and redo the treatment myself!
After several complaints regarding my yard and dalisgrass Trugreen sent a super tech. Josh has made a difference and I have changed my opinion about Trugreen because of the tech. He has great knowledge regarding the treatment and follow up.
Gary Johnson
Lucas
Prompt service, reasonably priced, friendly service technicians.
Our trees are looking great thanks to the work and effort by William j. Keep up the good work.
Very good service. It works. Also, very timely and if I need another treatment, Trugreen is out to the house in a few days. It's great!
excellent results
I have been a Trugreen customer for many years. Seemed like we were just going through the motions this year with normal service and I was seeing crabgrass and nutsedge in my backyard. Josh proactively reached out to me after filling out a survey and he has really done an excellent job helping me get our backyard back under control. He has been out multiple times, helped coach us on what to do/what not to do in a professional manner, and made sure that our normal technician gets feedback on how to treat our backyard with the current issues. His level of customer service and follow up has restored my faith in Trugreen at this time. Kudos to him! You need more employees like Josh to help make your customer base happier.
My front yard grass looks great. I had a poor experience with a TruGreen service technician, and your customer service representatives were very responsive which I really appreciated. I still have Nuts Edge in my backyard, but it’s improving, hopefully we can eradicate it.
Effective, visual positive product after work done.
Communication is helpful.
My lawn was covered in weeds despite the fact that I had used your service all summer. I filed a complaint and Josh showed up and took awesome care of my lawn. I don't want the person who regularly takes care of my lawn ever again.
The follow-up customer service has been great and truly appreciated!!!!!
Sid, Nancy and Troy always ben over backwards to help us.
They just completed a short call ant treatment of all our athletic fields, They turned it around in 2 business days!
General "user friendliness" of service; i.e. they call set appointment, come out do the work and are gone.
When Tru Green does a unsatisfactory Job when advised of a problem
You correct that problem
Great !
Overall they do a good job at what we want done.
Excellent detailed suggestions and a willingness to improve services from what we have recently experienced.
My lawn has never looked better. Thatnka to a great team.
I am very pleased that this year when the technicians come to my home to do a lawn treatment, they leave me typed written detailed notes explaining everything they did. I appreciate that they also include watering instructions for me. They also point out any problems they might have noticed with my lawn. All this information is very helpful! My husband and I are quite happy with how nice, and healthy, our lawn looks. Kudos to the technicians!!!
I also want to acknowledge "Nancy Wolf" for the excellent customer service she always gives us!!! She is extremely knowledgeable about all the TruGreen servies you offer, and she is always available to answer any questions we may have. She has been a pleasure to work with and we appreciate all her help over these past years that we have been with TruGreen. Thank you. Donna Norbury
Josh was extremely helpful and went above and beyond the call of duty to help me solve the problem with my lawns.
excellent communication, great service
They is prompt and technicians are very courteous and helpful
Our yard has zero weeds! We have the same technician (mostly) who is friendly and responsive to our needs.
Good reliable service
Your service has been exceptional and we have had no problems with our yard. Might like to know about service for our trees and plants not sur we get service to cover the mold on Crape-myrtles and yard aeration treatments.
Always great job
My grass is green and weed free.
My Tree & Shrub specialist, William Joy, is very thorough and knowledgeable. I absolutely rely on his expertise and service.