Customer Testimonials
The technician is great, he shows up when he's supposed to he treats the entire yard, unlike previous technicians, and does a very good job with the coverage.
On the issue I have this year is your scheduling system drop me off of the schedule completely so the first two months of the spring I had no visits which created a huge weed issue in the yard, but my current technician has done a great job working on getting caught up
Gregory Jones, serviceman, did a great job on the areas missed on prior visit. He checked with me to be sure.
I like that you will quickly return if I think a service is not up to standard. Service specialist Williams, Justin did a very good job and checked with me to be sure he covered the areas that I was not pleased with on prior visit.
It appears you do a good job and do it when you say you will. Also, friendly people.
Timely manner on services
Honesty and dedication to your job
If properly applied you do great. My lawn looks great this year but the applications were not up to proper volume sometimes. I believe the liquid weed killer was short on my July 16 service. I will call if weeds continue to indicate that.
He also missed areas on spreading fertilizer.
In plain words, he cut the corners but lawn looks okay at this point.
Hayes McKinnie
65 Wellington Colony Drive
Little Rock, AR 72211
Phone number removed
As always, your crew of professionals did a great job.
Keep up your work…
TruGreen lives up to their promise to "make it right". We have had some issues where our Trees and Shrubs and Lawn retreated. That is making it right for us. Yesterday, Aaron (our favorite Service Tech) arrived. Aaron is easy to work with, knowledgeable and diligent about his service treatment. He does an excellent job. The truck Aaron was using was great. Using this truck allowed Aaron the ability to treat not only the Trees and Shrubs but the lawn as well. It was a great change and made the whole process seamless. Thank you Aaron and TruGreen!
Aaron Dunbar was my Specialist today. Aaron has treated my lawn many times in the last 2 years. He is very friendly, listens to questions you have and does a great job. My yard has a lot of landscaping and requires careful movement of hoses within the yard. I would request that he would be assigned to my residence in the future.
I have used TruGreen for many years with great success. I will say they will return to retreat your lawn or shrubs if you notice problem areas. Thank you TruGreen and the employees I have interfaced with on the phone or in person.
Mr. Carl & the attention & care he gives to our VEST property. Each treatment
We have been with TruGreen for many years. We appreciate your service. However, we still have weeds in the front yard, particularly the Virginia button weeds with that little white flower. I pointed that fact to the Supervisor who came to check on the technician works. I even gave him a sample of the weed that I cut off the yard when he was visiting. He promised they will communicate with the Tech. to have the proper treatment next time. Thank you.
Your service is quick and it does what you say it will do.
Service
I would recommend
Jalen was very personable and professional. I like to be able to ask a million questions when I don't understand and not feel like a bother. Jalen never made me feel inadequate or like a nuisance and this is while he was standing in 100 degree heat. He only did a weed killer today. Next time he will do weed killer AND fertilizer. I'm very excited to start seeing a difference in my yard and hope to be walking barefoot in the near future.
The staff that you speak to if there is a problem is alway helpful. Eddie helped me with a new service just yesterday
Professionalism, punctuality, fair prices, and good care of the lawn.
Green Grass
Professional People
Help with weed control and will come back 10-14 days if weeds are still visible. I also would like to thank Darius Bryant for doing a thorough job today.
Helps with weed control and will come back if called for a retreat if weeds still appear in 10-14 days.
Looks like they did a good job.
Courtesy of technician and service
People are always professional and nice.
If I have any small problem your people jump on it immediately.
Finally!
After problems in the past, this service tech was great. I hope he comes to my house every time!!
It’s effectiveness, it works, and that’s what’s most important.
Jacob Layer serviced my lawn today for weeds and mosquitoes. I do have some bare spots due to abundance of shade. I talked with him about my plans to sod and what to do about getting some grass established. He suggested zoysia as a more shade tolerance grass for these spots. He also suggested tilling up the impacted ground and spreading some lime stone before installing new sod to help the new sod get a good start.
I appreciate Jocob's suggestions.
He is an asset to you company. Keep him coming back.
Thanks
First name removed
Person that comes out seems to be quick to come back if everything doesn’t look good.