Customer Testimonials
dependable, excellent service, professional technicians
Always know when to expect someone coming and what they are going to do!
Prompt polite and they listen to me.
Lawns looks good. Just wish it was more cost effective.
There has been just a few times that I was home when the TruGreen person showed up. I must say that they are very courteous and helpful. Showed where the trouble areas are and what he did to help out those areas. Very professional.
Good after application report
Your techs are very good. I have been a customer for about 6 years - they get results.
Your administrative and office personnel however are generally confused and incompetent. They seem to be unable to communicate basic messages to the techs, can't keep track of scheduling issues, and don't seem to know what other departments are doing. Clearly Trugreen succeeds in spite of administrative and management personnel.
Specialist keeps my informed on services needed. Specialist is knowledgeable about lawn care.
their friendlyness and they tell you what they are going to do and ask if i have any questions
I have been bragging about your service all summer. Our yard has never looked better. Service people are above reproach. We are happy.
I don't have to think about my lawn, they know when to come and how to treat my specific lawn needs. Courteous and friendly.
Daniel McAdams, Branch #5608, very conscientious with attention to detail
Your personnel are nice and easy to talk to. They listen and appear to enjoy what they do. The lawn looks great and hasn't looked this way in years. (I started using your service last year). All of the neighbors remark about how nice the lawn looks. One neighbor terminated their lawn service with another firm and is going to call you for service. You call before coming out so that we know to expect you. I couldn't be more happy with the service and results.
Advanced notice and you always come when you say you will!
The helpfulness of sales people and office personnel, plus we have had great technicians!!
Excellent job on turning my weeds to a beautiful green lawn. You know when things need to be added to lawn.
Personal contact
Always very dependable. The crew are always friendly and courteous. The products used are good quality and I have been pleased at how my lawn has improved this spring. I had let it to for a couple of years and it was in bad shape but it is looking good again. I feel that I am an important customer and that I get the best suggestions and recommendations to keep my lawn looking like it should.
Your product is very good and your service is very good most of the time. It all comes down to the person that is doing the service. When Mark (last name not known) handles my yard it is done professionally and in a manner that I know it is done well. Today the man that came to spray trees and bushes did an excellent job. Thank you for that.
Over all I am satisfied. Just keep sending Mark for my yard work and the man that was here today for spraying trees and shrubs and I will be a very pleased customer.
Not having to do it myself! Letting me know about each application!
Your people. Knowledgeable. Friendly. Helpful. Good customer service.
Worry free. My lawn gets the right treatments when needed.
Efficiency and friendly service at the correct time for proper lawn weed control and fertilization.
Friendly. Very helpful. They answered my questions and concerns.
Our lawn is serviced on a regular basis and look so much better than last year. Wish there was something for the moles!
Very professional and knowledgeable service man plus my yard looks the best it ever has!
I really enjoy the calls before scheduled service to be prepared and ready when they arrive. Never had any issues when calling in to ask questions with customer service. Thanks.
1. The techs arrive the scheduled good-weather day. 2. The techs are aware of my koi pond and do their best to safely apply the chemicals and fertilizers with regards to the pond. 3. Six years ago, there was zero vegetation; today, with landscaping and TruGreen, both the front and back yard are amazingly beautiful. Thank you, TruGreen!
I like that you will come back between treatment if we see bugs. Because we're all hate bugs.
Daniel McAdams came this time, he really listened to what we had to say and gave us great service. We hope to see him every time!