Customer Testimonials
I appreciate the consistent and friendly service that John Rees provides!
I've seen a dramatic improvement in the appearance and health of our lawn. Furthermore, the lawn care specialists have been courteous and timely with the lawn care treatments.
Good results
Good service! Friendly knowledgeable and helpful lawn care providers.
The automated notice of upcoming services. The same person serving my lawn every time.
It worked great. I didn't see any mosquitoes in our yard.
After some concerns I had, John who I believe manages your Ankeny, IA location promptly and affectively addressed the situation. He personally came up to my house which is about an hour from Ankeny and only days later I could see the results.
I am very happy with the response I received and will be reaching out to John personally to tell him.
Thank You,
Name removed
Promptness of service and your friendly employees.
Services are provided on time. My lawn has greened up more than normal this year, but due to the draught conditions we're experiencing, it doesn't look too good right now.
True Green got rid of the creeping charlie and the grass is beginning to rejuvenate. True Green spraying of bugs and mosquitoes made our pet and family members able to be outside comfortable. Great job TRUE GREEN!
You are prompt and provide the services I requested.
Efficient, prompt, and timely.
Especially like the fact that you stand behind your product. If I have a complaint, you'll send a technician back here. I have done that before, because of weeds that are hard to kill.
Nice to hear from a service representative on their job performance.
That you notify me prior to let me know whar day you are coming. Also your call back to du extra weeds
Prompt and will return to redo a treatment that didn't seem to work.
On time and do a through job, grass has improved and weeds decreasing.
1st year of service (and due to current drought conditions) unable to rate the results of the product & application itself but service has been very good & lawn had started to show signs of improvement. Happy to hear we have a couple of free calls to focus on trouble areas.
In the local Ankeny, IA office, I get to talk with Jason, a human being who does NOT work in a call center and can actually make decisions. He is a problem solver with excellent customer service skills!
8 years ago when we first started working with TruGreen, our yard was poorly maintained. Your lawn care services turned it around in short order, plain and simple.
Mark Hoven, our specialist, does an incredible job of consulting us and quickly identifies issues and solutions. He, too, sets the bar for excellent customer service and, unfortunately, that is rare today.
Always a good job, reliable service.
The workmanship and response to questions.
Always on time, accurate, through and fairly priced.
Love the mosquito spray the best
on time
My creeping Charlie has been dealt with. We still have some but I appreciate that it is much improved.
Timely and expert
You do a good job of taking care of my lawn.
Every thing is done when scheduled. Everyone is efficient and friendly. My yard would be terrible without them.
Fast response. Took extra time too explain everything to me. Made sure I was comfortable with the wait time before my puppies could be in the yard after the treatment. I have a brain injury so I'm a hit and miss understanding things.
Timing in lawn care is most important. You seem to have treated my yard and other care at the appropriate time.