Customer Testimonials
Wonderful service people, kind, and take time to explain process.
No weeds!!
The call letting me know when you'll be treating the lawn. The list of what was done and what is seen during treatment. The lawn looks much better since I've started using you.
Consistent quality.
They always stop and let me know what they are treating for. Very nice people.
TruGreen always lets us know when they are coming and what they are going to do. Our lawn is one of the best in the neighborhood.
Scheduled interval was on time and I didn't have to do anything but pay the bill.
Great service
Friendly technicians!
Our lawn looks beautiful except in one area but we are in the makes of taking care of that.We had JOHN REES come out to look at our lawn and told us some things that was helpful in understanding what was going on.He also checked a couple of spots for grub worms and found some so he went back to the office and came back with some treatment and spread it around the lawn to help take care of those worms and we will add that application to our list.In the area that isn't so good they are going to aerate that area again next Wednesday to try and get that area back in shape. So we will see what happens and go from there thank you for your service. First name removed
everything completed as scheduled
Having someone do needed yard duties that I don't have time to do.
Consistent, reliable
Very nice to receive a phone call letting me know when my next service will be. Easy to reschedule if the timing isn't right. Very polite on the phone and takes care of any issues I have.
Before you came we couldn't go outside without being eaten alive. After TruGreen treated our farm it was amazing we could do stuff outside again. Haven't been bitten on my property since.
Do their job even if I'm not here.
Always leave a print-out of what they've done as well as suggestions to improve the lawn.
Courteous
They spray and spread product at the correct time.
They come to the door and knock to be sure everything is ok for the service.
Great communication regrading treatment, arrival time, and offerings during the season!
Like the confirmation calls and the reps and service providers in the field are friendly.
Very pleased with services provided.
Thank you for the courteous service and the plush lawn !
Issues were addressed promptly and satisfactory. Notification call letting me know my service day.
Your willingness to follow up on any problems such as stubborn weeds.
My yard has never looked better!! I couldn't be happier with your services and continued support. One thing I would like to also say is the technician that comes out to perform your services is professional, helpful and makes sure I'm always satisfied before he leaves. I would like to make sure he's recognized for his excellence in customer support and performance.
Thank you,
First name removed
I had a concern with some weeds and sent in a quick survey to let them know about my concerns. John called me right away and talked to me about the weeds I had concerns with. John came out the next day and took care of them and followed up with a phone call letting me know that it was taken care of. Thank you!!
You do a great job on the lawn. It always looks good and weed free.
The accounting needs some work. It is hard to tell what service is purchased and after the most recent application I was sent a bill that had a balance due on it, even though I paid the entire amount in advance.
I'm not sure what the deal is with that, but don't expect a payment until this is explained.
Everything, thanks so much for all your help.
My yard looks better now than it has since I have lived here. I like that I can just pay one bill and have the whole growing season taken care of.
Excellent response and follow-up to a complaint I had regarding a recent service. John called then visited the following day and went above and beyond to resolve the issue I had.
Employees are professional, I had a problem and True Green resolved in a timely manner. That's what customer service is and I appreciated that! Thanks!