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Customer Testimonials
Work times accurate and alerts of upcoming arrivals for lawn and shrub treatments.
Personnel professional and courteous, respectful of our property.
The efficiency of the guys who come out and work on my property. However, I would like to be advised by Trudy BEFORE a day before they arrive. And your system doesn't give any advance time for the client. So I keep missing them.
great service to tough to get someone to talk to never get the same person twice
I pre-pay each year. Service arrives automatically, at the right times based on the season and the weather. Service summaries tell me what to do if a problem is seen developing. My lawn looks better than some neighbors who have in-ground sprinkler systems!
I like the service, however, a couple of time I needed to call and complain about the shoddy work. The last treatment 6,800sf the service technician from the time he pulled into the driveway until the time he pulled out was 12 minutes. That 12 minutes included the tech checking his cell phone. Can’t imagine the work performed was complete.
Notice of upcoming service, variety of services
Since we started with your service our lawn it gets thicker and greener every year. And our shrubs are very healthy also. Best thing we ever did years ago was to stay with True Green. It takes a few years to see the results but well worth the wait !
TruGreen comes on a fairly regular schedule and will also come "on request".
All technicians have been professional and courteous of the property
I like that you come automatically thru out the summer
Very good service and my lawn under poor climate conditions never looked better
Good Follow-up & very Reliable
I’d rather keep my lawn beautiful by having your employees doing it for me.
The crew is fantastic. They do an excellent job. Hats of to the managers at Anover, MA - Randy Strangman and Jason Forte
Spoke with technician during application. Explained what he was doing and was ver friendly.
Very caring and highly professioanl
Excellent technicians. Very knowledgable
Weather permitting they come on time
I don't think my lawn would look any worse if I didn't do ANYTHING to it.
Every year, I complain.
And every year, it looks bad... and every year I call. Someone comes and says the particular area is too shady. Am I the only client with a shady area that you service? It was as shady this year as it was last year and the year before, when you started coming here.
Several people have told me I should hire a lawn company to tend to it, and I tell them I have you. They say the same thing as I say about it, and I would rather not repeat it.
At this point, please call me before any service next year, and WE can access the situation THEN!
I have a very small lawn, BTW, and am paying over and above financially what it costs for this property maintenance. I feel you could do SOMETHING to restore the lawn at NO extra cost to you,or me, for what I'm paying. That is my opinion, granted.
You asked!
Also, you have called me constantly, daily, for payment,. How about SENDING ME A BILL in the mail with any communication, as well.
Thank you.
John Last name removed
Name removed
Communication and be on time as promised, and also follow owner instructions especially when comes to the back yard gate.
Very attentive and punctual!
Effective and timely
I think your people did a very great job they did
Timely and the finished product is beautiful!
timely
Results
Consistent. Professional. Great equipment. Efficient application. Informed tech doing the application.
Yard looks great since we started using Trugreen
Great service
Called in advance. Performed work when you said you would. Work seemed to be done professionally. Worker was very professional