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Customer Testimonials
Reliable shrub protection over many years.
Have enjoyed the services for many years. Thank you.
Your help does a great job, and I do not have to worry
about anything
Very professional associates and helpful for all out questions.
Good service
U go when u say go. I only saw one or two weeds. Driver always left comments
My lawn look GREAT! very courteous techs.
I like the service plus the text are great
Willing to work with me when I had delay last treatment due to leaves issue. Very accommodating. Have been more than pleased with service. Keith
Meets all my expectations!
On time and if I needed additional services they would come back at no additional cost. The tech always explain there service and provide recommendations for my lawn
1. technicians clean the driveway after their services
2. timely notification
3. flexibility to adjust the service dates
4. technicians are friendly and professional when discussing their services in my yards
I am always notified that there will be a lawn or shrub treatment in advance. The people who perform the lawn and shrub treatments answer any questions I may have on site.
Grass is looking so much than it e ver has! Thank you all !
I enjoy having a beautiful lawn with the help of TruGreen.
You do what you contract to do. The job is professionally done. The lawn looks good because of your services. Thank you.
This is the first year since we started with your company that we actually enjoyed the prompt service. For the past years our service was done at the wrong addressed and I had to keep calling to find out why our service was not performed. Thanks again for the improvement.
Great service and beautiful lawn.
Effective and easy.
My grass seems to have improved quite a bit due to TruGreen services.
the guys are very professional, the products that they used worked very well, you can see the difference.
The lawn is maintained. No intrusion and low maintenance.
My lawn is looking much better than it was.
When you say that you”ll be there, you’re right on time.
Great people and excellent service throughout the season!
Thanks for making my lawn look great!
Everything great
How my lawn responds to treatment in a couple of days
you take care if anything wrong with grass and make up the service too.
Saved our dogwoods over the years, technicians are always pleasant and do a thorough job.
Already have recommended your services which led to new customer for you, my neighbor, the Dybacki's. For what I like about your services - the products used seem to be making a difference on my lawn, which is why I hired you. Also, some of the employees are what I like about TruGreen. Some individuals make promises and never deliver but there are a few that go above and beyond.
The office manager in Chicopee, Sara Zak is very responsive and provides good support and information. For field technician Thomas D is also key in retention of services. (Sara can confirm the name as there are a few individuals with the name Thomas.) Tom is very thorough and explains the services/products well. If it were not for these two individuals I would have cancelled services already due to the issues to date (and I've just started a few seasons ago with you). For the service issues I've reported them already and spoken to several individuals along the way - you can follow up in-house but if needed reach out any time.
The one continual piece of feedback I'd like to again provide is be proactive. If your techs see something with the lawn, say something or take action. If I have huge amounts of crabgrass/red thread/weed issue or some other lawn issue how can this go unaddressed? I don't want free services - just someone to address issues. Either it will be a re-application or explain a fee for product that would clear the issue. As mentioned, too many issues to date but as long as the lawn is corrected soon, no issues and will retain the services indefinitely.
Thank you for reaching out and taking time with feedback.