Customer Testimonials
the person who did my recent treatment forgot to leave me a note on my
front door
Great communication and prompt service
Courteous and professional staff
Everyone has been friendly, kind, helpful and professional! My yard looks soooooo much better! Thanks, TruGreen!
I would like to give a feed back about my Tree and Shrub service performed by Craig H . He is very humble ,Craig is very knowledgable abou his product and how it works on the Trees and shrubs.Evey time I have a question , he eplains it well to me . He is an expert in his business . I leave a message on his phone and he comes back to talk to me whenever he is in the area. He Tells me what the problems are and what I should be doing about it. If he does not have the answer about a question , he gets educated and relays the correct information to me. I am very happy about his performance and he wants to keep my Trees and shrubs in great shape. I wish him well . The success of a company is his people and he is one of the great one for True Green . I would want him to take care for me next year as well.
Good Luck Craig.
Subhash Bhasin
We like a lot, including Specialist Stephanie Pierrelouis. She's number 86902, with truck 116310, for Branch 5727.
Ms. Pierrelouis is the type of employee every company would like to have. Why? Because it is people like her who hold customers faithful to a company.
Today, she inspected our lawn and targeted weeds. She is nice to humans but not so nice to weeds.
Please give her a raise. She deserves it!
Name removed and Name removed, Washington, DC
The service to our lawn as been terrific. Trying to schedule and then talk to someone about the tree plan has been very difficult. Someone is scheduled to come this week to talk to us about out tree so we can decided if we need additional services.
I do have a question about the chemicals you use. Are they approved by Montgomery County? Are any of them potentially harmful? One of our children is very concerned about what is being used and I would like to ease his concerns.
TruGreen has always sent competent techs to perform the work, and they have done the work with dispatch. They are courteous and I receive many complements on my lawn.
We are beginning to see improvement in our grass. It took a while as you explained, but we are pleased with the service.
They are great but they never give us a receipt for services
Thank you for the free servicing by Aston White on 7/12/21. He explained the types of weeds seen in my yard and the treatment he's applying. He was very helpful and walked around my yard with me as he applied the weed treatment explaining how long it will take to see results, etc.
I'd like to request that Aston be assigned to my property for all future treatments. I was impressed with his knowledge and helpfulness. Please see that in the future he has a truck with a working printer so he can leave me a service ticket/work order.
Thank you.
The service is almost always performed the day it is scheduled; service people are polite and timely. Telephone service is good
good service
Excellent and very polite, knowledgeable technicians
He always communicates with me through text for his arrival and never had problems with treatments here. Thank you
Michael is very friendly and does a great job.
Our tech was amazing. Always informative and caring as we have a pet. She is great and answers any questions. She is a keeper.
My lawn looks great and I don’t have to worry about anything. They take care of it beautifully.
Easy to work with,
Actual home Service is good, but I hate Automated answering system when I call, there is no way to get immediately directly to a person to talk to you.
Reliable updates and service
Fabio Curzi is the very best - had taken card of our lawn for years and always does s top-notch job. (Brand # = 5729)
Quality workmenship
Lawn looks great
I would recommend anyone for Tru Green as long as u train them all like Fabio. He is your best technician. If new employees trained with him, you would always have satisfied customers. Fabio does right by your company and your customers. He’s great!! Thx. MARKOS family, Brookeville MD
Craig H, tree and shrub expert is an exemplary specialist and delivers the gold standard in customer service with his skills, "can do" and caring attitude. he has brought my shrubs to the next level and restored my trust in Trugreen's services and customer care.
Thank you, Craig H. !
We are new customers. Lawn looks good.
Pleased with service.
Treat yard as it know
Good communication, ability to reschedule if needed, great technicians. And they don’t try to hard sell you on other services, but they do make good suggestions.