TruGreen
8800 Kelso Drive
Baltimore
MD 21221
United States

Customer Testimonials

Report a concern   August 2, 2017 — Rated 10 out of 10 by R.R. Your TruGreen Branch
What do you like about our services?

your staff is friendly and knowledgable

Report a concern   August 2, 2017 — Rated 10 out of 10 by F.A.J.C. Your TruGreen Branch
What do you like about our services?

We like our service we get from Eric he's the young man that does our grass we only want him to our home because he knows our lawn he is 100 percent . He need to be recognize for Gus excellent in doing his Job .😊

Report a concern   August 2, 2017 — Rated 9 out of 10 by T.H. Your TruGreen Branch
What do you like about our services?

It works and is convenient. However the price can be a bit more reasonable.

Report a concern   August 1, 2017 — Rated 10 out of 10 by M.S. Your TruGreen Branch
What do you like about our services?

They come on the date and time as promised. They talk to us about the treatment if we're available. They leave a detailed description of what the treatment was and also what they observed. They're friendly and thorough.

Report a concern   August 1, 2017 — Rated 10 out of 10 by R.V. Your TruGreen Branch
What do you like about our services?

Very responsive

Report a concern   August 1, 2017 — Rated 10 out of 10 by J.B. Your TruGreen Branch
What do you like about our services?

I like how my lawn is improving. Guy you sprayed for mosquitos was very thorough.

Report a concern   August 1, 2017 — Rated 10 out of 10 by R.H. Your TruGreen Branch
What do you like about our services?

every thing

Report a concern   July 31, 2017 — Rated 10 out of 10 by T.G. Your TruGreen Branch
What do you like about our services?

My grass has really improved.

Report a concern   July 31, 2017 — Rated 10 out of 10 by S.H. Your TruGreen Branch
What do you like about our services?

WE HAVE GRASS

Report a concern   July 30, 2017 — Rated 9 out of 10 by R.S. Your TruGreen Branch
What do you like about our services?

I like the phone call advising when a service will be performed.

Report a concern   July 28, 2017 — Rated 10 out of 10 by D.G. Your TruGreen Branch
What do you like about our services?

Great service

Report a concern   July 28, 2017 — Rated 10 out of 10 by B.S. Your TruGreen Branch
What do you like about our services?

I see results.

Report a concern   July 27, 2017 — Rated 9 out of 10 by K.S. Your TruGreen Branch
What do you like about our services?

The tailored program specified to meet the needs of my lawn for each season.

Report a concern   July 27, 2017 — Rated 10 out of 10 by V.B. Your TruGreen Branch
What do you like about our services?

All of those who take care of my lawn and shrubs are terrific people - courteous, friendly, always ready to listen if I have a question. They are a tremendous asset to your business! Binnie Last name removed, 247 Stanmore Rd

Report a concern   July 26, 2017 — Rated 10 out of 10 by T.M. Your TruGreen Branch
What do you like about our services?

We just started using your service and have been happy so far. I must say my new tech, Josh has been amazing. I called with weed issues and he came out and took the time to hear me out with my concerns and did a great job taking care of the problems. He assured me that he will have my lawn in great condition, but it wasn't something that would happen immediately, it would be a process. He convinced me I made the right decision to have TruGreen manage my lawn care. Josh is an outstanding representative of your brand!

Report a concern   July 26, 2017 — Rated 10 out of 10 by G.V. Your TruGreen Branch
What do you like about our services?

I like the calls with notice that you are coming. Would like it to be a few days notice vs the 24 hour notice to help me plan any mowing.
Overall pleased with the service. Example, I sent an email to the supervisor and he made sure the tech got the email. Then the tech, (John) brought it and answered the questions that I had. That is very good customer service. Would ask that as they come out to continue to get the edges, (far ends of the property lines) more and stronger to keep the weeds from the other yards better protected. Seems like the very front and the very back get more weeds due to others or a little less coverage with the treatments. But overall very happy with the good customer service and overall lawn care.

Report a concern   July 25, 2017 — Rated 10 out of 10 by M.W. Your TruGreen Branch
What do you like about our services?

I appreciate the service I have received so far this year. The servicemen are friendly and eager to answer any questions I ask.

Report a concern   July 25, 2017 — Rated 10 out of 10 by G.C. Your TruGreen Branch
What do you like about our services?

The techs have been very efficient and customer focused. My lawn looks good as a result.

Report a concern   July 25, 2017 — Rated 10 out of 10 by E.F. Your TruGreen Branch
What do you like about our services?

Our lawn looks better than others who do not have lawn care.

Report a concern   July 25, 2017 — Rated 10 out of 10 by D.S. Your TruGreen Branch
What do you like about our services?

it is always wonderful

Report a concern   July 25, 2017 — Rated 10 out of 10 by G.D. Your TruGreen Branch
What do you like about our services?

Friendly professional
Especially Specialist Corey Berry License #2347

Report a concern   July 24, 2017 — Rated 10 out of 10 by W.H. Your TruGreen Branch
What do you like about our services?

I enjoyed the explanation relative to my particular service provided by the Lawn Specialist. He was able to explain to me the differences in the products used and what they were for in layman's terms. I also inquired about the weeds and how to ensure they would not return next season and the information he provided was easy to follow. As I watched him spread the mix over my yard, I noticed he didn't overlap any paths that the spreader had been and that I appreciated. Mr. Tavon Cheese of Branch #5820 was very informative and thorough.

Report a concern   July 24, 2017 — Rated 10 out of 10 by J.E. Your TruGreen Branch
What do you like about our services?

Specialist Corey Berry stopped by today - very informational, very pleasant, excellent customer service. I feel like he actually cared about my lawn, and was willing to take the time to talk me through my questions. Not kidding...the best.

Report a concern   July 20, 2017 — Rated 9 out of 10 by J.K. Your TruGreen Branch
What do you like about our services?

Yard looks great

Report a concern   July 20, 2017 — Rated 10 out of 10 by D.R. Your TruGreen Branch
What do you like about our services?

Willing to come back out and treat stubborn weeds

Report a concern   July 20, 2017 — Rated 10 out of 10 by J.G. Your TruGreen Branch
What do you like about our services?

Service has been great. Friendly polite people.

Report a concern   July 20, 2017 — Rated 10 out of 10 by K.F. Your TruGreen Branch
What do you like about our services?

Everything !! I appreciate your call before lawn service. I appreciate being able to pay easily over the phone. Most of all I appreciate the terrific lawn care technicians and the results of their hard work !! Our yard has never before looked so pretty !!

Report a concern   July 20, 2017 — Rated 10 out of 10 by A.G. Your TruGreen Branch
What do you like about our services?

True greens employees are extremely knowledgeable, friendly, very patient when explaining the service provided...they make sure you understand your lawn in terms of types of grasses, insects and weeds and what is needed in terms of current and continued care ... I like the hands on approach to knowing your lawn

Report a concern   July 20, 2017 — Rated 10 out of 10 by M.T.B. Your TruGreen Branch
What do you like about our services?

Easy, carefree with good results and a great staff.

Report a concern   July 19, 2017 — Rated 10 out of 10 by J.B. Your TruGreen Branch
What do you like about our services?

The main point is the person who provides the service.
I think Sam is very conscientious and always takes the time to respond to my phone calls or questions. I hope that this gets to Sam because his service and attention is much appreciated


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