TruGreen
9716 Florida Mining Blvd, Unit 2
Jacksonville
FL 32258
United States

Customer Testimonials

Report a concern   May 20, 2017 — Rated 10 out of 10 by E.K. Your TruGreen Branch
What do you like about our services?

The way it has our Grass ๐Ÿ‘€.
It looking ๐Ÿ‘๐Ÿฝ great.

Report a concern   May 18, 2017 — Rated 10 out of 10 by M.T. Your TruGreen Branch
What do you like about our services?

Quality Service, Good feedback on condition of lawn,good service people .

Report a concern   May 18, 2017 — Rated 10 out of 10 by C.H. Your TruGreen Branch
What do you like about our services?

I have the best looking lawn on the street.

Report a concern   May 17, 2017 — Rated 10 out of 10 by R.D. Your TruGreen Branch
What do you like about our services?

Thanks Kira for your excellent feed back

Report a concern   May 17, 2017 — Rated 10 out of 10 by A.B. Your TruGreen Branch
What do you like about our services?

Timely applications and great customer service

Report a concern   May 17, 2017 — Rated 10 out of 10 by B.H. Your TruGreen Branch
What do you like about our services?

My lawn looks awesome. Your techs are neat fast and efficient.

Report a concern   May 17, 2017 — Rated 10 out of 10 by H.M. Your TruGreen Branch
What do you like about our services?

Professionism.

Report a concern   May 16, 2017 — Rated 10 out of 10 by K.C. Your TruGreen Branch
What do you like about our services?

just great service and. my yard is looking way better now.!!

Report a concern   May 16, 2017 — Rated 10 out of 10 by M.K. Your TruGreen Branch
What do you like about our services?

My lawn looks great.

Report a concern   May 16, 2017 — Rated 10 out of 10 by J.R. Your TruGreen Branch
What do you like about our services?

I am rating my lawn tech, John Cooper, branch # 5258

John is very knowledgeable tech, answering all my questions and gives advice on how to improve my lawn. A GREAT TECH!!!!!!!!

Report a concern   May 16, 2017 — Rated 9 out of 10 by R.W. Your TruGreen Branch
What do you like about our services?

Attention to detail

Report a concern   May 16, 2017 — Rated 9 out of 10 by J.D. Your TruGreen Branch
What do you like about our services?

How nice my lawn looks.

Report a concern   May 15, 2017 — Rated 10 out of 10 by S.J. Your TruGreen Branch
What do you like about our services?

Tria was very helpful. I am waiting to see what happens with my lawn lawn after the rep returns.

Report a concern   May 12, 2017 — Rated 10 out of 10 by J.R. Your TruGreen Branch
What do you like about our services?

Your lawn service personnel First name removed Cooper has met all of my lawn car need. He keeps my lawn green.

Report a concern   May 12, 2017 — Rated 10 out of 10 by S.T. Your TruGreen Branch
What do you like about our services?

Kira has been extremely helpful in trying to address my service issues. She is the only reason that I have not canceled service, yet. We'll see how it goes with the next service.

Report a concern   May 11, 2017 — Rated 10 out of 10 by S.F. Your TruGreen Branch
What do you like about our services?

Friendly and answered my questions

Report a concern   May 11, 2017 — Rated 10 out of 10 by M.M.D. Your TruGreen Branch
What do you like about our services?

Do very good job keeping grass looking good

Report a concern   May 11, 2017 — Rated 9 out of 10 by L.W. Your TruGreen Branch
What do you like about our services?

commitment to deliver excellent service at a reasonable price

Report a concern   May 11, 2017 — Rated 10 out of 10 by E.K. Your TruGreen Branch
What do you like about our services?

Prompt , courteous and willing to listen. Service is explained, observations recorded and recommendations given towards a common goal.

Report a concern   May 11, 2017 — Rated 10 out of 10 by N.H. Your TruGreen Branch
What do you like about our services?

My lawn looks great and I can pay for a year at a time.

Report a concern   May 11, 2017 — Rated 10 out of 10 by E.D. Your TruGreen Branch
What do you like about our services?

The technician is very knowledgeable and friendly. My lawn looks awesome!

Report a concern   May 11, 2017 — Rated 10 out of 10 by R.B. Your TruGreen Branch
What do you like about our services?

Service is good

Report a concern   May 10, 2017 — Rated 10 out of 10 by N.F. Your TruGreen Branch
What do you like about our services?

Always get a call prior to next service, reminding to allow access & that I don't have to be home. The detailed receipt from the technician explaining when he arrived, what he did, and what I need to do between visits. Receiving the email that service was completed and email receipt when the bill is paid on line. The customer service has always been polite and professional when I've had questions. That same professionalism is reflected n the service technicians who have visited my home.

Report a concern   May 10, 2017 — Rated 10 out of 10 by D.S. Your TruGreen Branch
What do you like about our services?

You do everything I need for law care ........

Report a concern   May 9, 2017 — Rated 10 out of 10 by J.T. Your TruGreen Branch
What do you like about our services?

I like the customer service from the grunt/worker the one actually doing the work. Very knowledgeable, was able to address all my questions and concerns; genuinely felt that he had the customer's best interest at hand.

Report a concern   May 9, 2017 — Rated 9 out of 10 by V.C. Your TruGreen Branch
What do you like about our services?

My lawn is greener

Report a concern   May 8, 2017 — Rated 10 out of 10 by E.W. Your TruGreen Branch
What do you like about our services?

I love the service technician, Robert Wallace (Truck ID 7S059, specialist 55695 from branch 5258). I prefer to deal with the branch directly and not customer service agents scattered throughout the USA. They have all been very nice, however, I find that (except in the case of technical online customer service) they are disconnected with my real needs....the care of my lawn. Do people in Virginia understand the same issues in lawn care as people in Florida? It does not give me great comfort (especially for the cost) to always have my questions or concerns relayed from 3 or 5 states away to my actual service technicians.
While they are very kind...I believe the customer service is too broadly scattered. I do, however, appreciate the fact that they are gainfully employed to reach out and help.
Thank you.

Report a concern   May 8, 2017 — Rated 10 out of 10 by J.S. Your TruGreen Branch
What do you like about our services?

Your company has consistently provided very good service and promptly responded to any issues that I have contacted you for follow up. Specialist John Deluca arrived this morning around 8:20 AM and immediately greeted me as I was in the front yard picking up small limbs from a weekend storm. He promptly delivered the scheduled services for this visit and then provided me with the summary report outlining his findings and details of the products delivered. As usual, your company called me in advance leaving a voice mail informing me of the upcoming scheduled service. Tru Green continues to meet my expectations in keeping my lawn in a high level of health.

Report a concern   May 6, 2017 — Rated 10 out of 10 by I.F. Your TruGreen Branch
What do you like about our services?

Best looking lawn on my street.

Report a concern   May 6, 2017 — Rated 9 out of 10 by R.R. Your TruGreen Branch
What do you like about our services?

lawn specialist are knowledgeable and listen to the customer


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