- Phone: (904) 370-1155
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Customer Testimonials
Quality Service, Good feedback on condition of lawn,good service people .
I have the best looking lawn on the street.
Thanks Kira for your excellent feed back
Timely applications and great customer service
My lawn looks awesome. Your techs are neat fast and efficient.
Professionism.
just great service and. my yard is looking way better now.!!
My lawn looks great.
I am rating my lawn tech, John Cooper, branch # 5258
John is very knowledgeable tech, answering all my questions and gives advice on how to improve my lawn. A GREAT TECH!!!!!!!!
Attention to detail
How nice my lawn looks.
Tria was very helpful. I am waiting to see what happens with my lawn lawn after the rep returns.
Your lawn service personnel First name removed Cooper has met all of my lawn car need. He keeps my lawn green.
Kira has been extremely helpful in trying to address my service issues. She is the only reason that I have not canceled service, yet. We'll see how it goes with the next service.
Friendly and answered my questions
Do very good job keeping grass looking good
commitment to deliver excellent service at a reasonable price
Prompt , courteous and willing to listen. Service is explained, observations recorded and recommendations given towards a common goal.
My lawn looks great and I can pay for a year at a time.
The technician is very knowledgeable and friendly. My lawn looks awesome!
Service is good
Always get a call prior to next service, reminding to allow access & that I don't have to be home. The detailed receipt from the technician explaining when he arrived, what he did, and what I need to do between visits. Receiving the email that service was completed and email receipt when the bill is paid on line. The customer service has always been polite and professional when I've had questions. That same professionalism is reflected n the service technicians who have visited my home.
You do everything I need for law care ........
I like the customer service from the grunt/worker the one actually doing the work. Very knowledgeable, was able to address all my questions and concerns; genuinely felt that he had the customer's best interest at hand.
My lawn is greener
I love the service technician, Robert Wallace (Truck ID 7S059, specialist 55695 from branch 5258). I prefer to deal with the branch directly and not customer service agents scattered throughout the USA. They have all been very nice, however, I find that (except in the case of technical online customer service) they are disconnected with my real needs....the care of my lawn. Do people in Virginia understand the same issues in lawn care as people in Florida? It does not give me great comfort (especially for the cost) to always have my questions or concerns relayed from 3 or 5 states away to my actual service technicians.
While they are very kind...I believe the customer service is too broadly scattered. I do, however, appreciate the fact that they are gainfully employed to reach out and help.
Thank you.
Your company has consistently provided very good service and promptly responded to any issues that I have contacted you for follow up. Specialist John Deluca arrived this morning around 8:20 AM and immediately greeted me as I was in the front yard picking up small limbs from a weekend storm. He promptly delivered the scheduled services for this visit and then provided me with the summary report outlining his findings and details of the products delivered. As usual, your company called me in advance leaving a voice mail informing me of the upcoming scheduled service. Tru Green continues to meet my expectations in keeping my lawn in a high level of health.
Best looking lawn on my street.
lawn specialist are knowledgeable and listen to the customer
The way it has our Grass ๐.
It looking ๐๐ฝ great.