Customer Testimonials

Professional thorough and great communication

Ed Branch 5258 is a pleasure to deal with, he exudes the customer service experience.

Your customer service rep, Kira, was most helpful. Kudos to her for her helpfulness

EFFICIENT AND EFFECTIVE

When there's a problem or issue truegreen will be glad to fix or correct it to keep good services and I'm satisfied that kira was able to assist me to resolve my problem..thanks again.

A lady called to make sure I was satisfied with the adjustments to my bill. Her name is Kyra.

You call me prior to your arrival giving me the exact date. The sprayer will take time with me and explain about the chemicals he has just sprayed on the grass.q

Respectful
Great results
Great communication between customer and technician

You are flexible to work out a schedule with me that I can afford. I don't have time to do anything myself, so it is nice that someone is doing this for me. The lawn stays green.

Most importantly to me is my lawn care specialist that services my lawn. Mr. Ken Sims treats my lawn as if it were his own. That is a direct reflection of the quality of work/ service that Ken provides for TruGreen. My family visited this past couple of weeks from Michigan and they really thought I had installed turf on my lawn because it looked fantastic! No matter what question I ask Ken Sims about what is going on with my lawn he knows and I have learned to listen to his advice on how to cut, water and take care of my lawn. He is definitely a TruGreen Specialist!! Thank you Mr. Ken Sims!

I like that a recording is left on your phone the day before you come.
I like that you will come out in between monthly treatments if necessary at no charge.

What I like about your service is the knowledge and professionalism of your service representative John Cooper. He always had an answer for any of my questions or concerns.

Good service

They call to let you know when they are coming, for us this is great so yard can be cut prior to coming.Also they check upon arrival to see if we have any concerns. Our yard looks great & we would highly recommend TruGreen.

Kira has been great to work with.

We get so many comments on the way our yard looks . They say its so green and pretty, I tell people that its my husband and Tru Green that sprays our yard.

I have really noticed a difference in the appearance of my lawn. The grass is greener and much more lush. Most of the weeds have been killed. My only complaint is that I was told a few months ago that I had some crabgrass, but nothing else was said about it, so I assumed it was being treated. After a few months, it spread over a good bit of the yard and the tech said there was nothing that he could do about it. He said I needed to pull it up by the roots. I just wished he had mentioned this the first time he pointed it out to me. Other than that, I am very pleased with your services. The techs are very friendly and answer all of my questions no matter how busy they are.

KIRA was very helpful today in getting Mr. Ireland to inspect my Sago Palms;

Calls when scheduled to come out
Kira called to discuss my survey score and arranged for me to meet someone on Thursday

I was call contacted right away. The issue was resolved very quickly.

Your service is consistent.

Kari was great

The service person can look at my lawn & deturman what it needs. Then he puts the right application on. Right now, chinch bugs seem to be active. I am sure he will take care of that problem.

Prompt service! My grass problem was solved. You guys delivers!

The eagerness to help resolve any issues.

Spoke with a manager today who was very upfront about what weeds your service controls vs. what ones you do not handle. That was new info and I appreciate the prompt response from Kira.

When there is a problem with any service, Tru green is very helpful to fix the problem. Krya, was very helpful in helping me. Kudos

Kira was very helpful.
Thank you

Prompt response from Kyra.

My lawn was being taken over by weeds this spring, and also wasnt as healthy looking. Tru Green got rid of the weeds, and my lawn is lush and green again.