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Client Testimonials
fresh, clean smell. nice techs.
Wow, I was amazed. We brought in a really disgustingly dirty area rug. I was even thinking of throwing it out even though it was an expensive rug. You all did a fantastic job on getting it clean. I am so pleased. Thanks so much. We will get many more years of use from our beautiful rug.
You do a great job, your employees are always knowledgeable and friendly, there are no hidden costs, and what you say you're going to do - you do!
Your product removed a couple of stubborn spots & the ones that didn't come out were explained by your work person, who was helpful & thorough.
Gets my carpets clean. Responsible employees.
I have recommended you to two people already, that is how satisfied I am.
Cody did an excellent job of explaining the various processes and showing me the effort to remove some of the stains. Our major traffic areas came clean beautifully. A few older stains did not go away, but that is to be expected. I was very pleased.
We were a bit surprised to have all the "add on" options explained when they arrived. No one on the phone told me about it when I made the appointment. It would be nice to have that explained so you have a better idea of the price and it gives you more credibility. Otherwise it does seem a bit deceptive to give a quote and then tell you all about the extras when they arrive.
Timely, economical, friendly
I was extremely impressed with the job done by the 2 guys who cleaned my carpets and furniture. My sofa, chair and all of the carpets look the best they ever have. The work was done on time and with very little disruption for me. My sister is planning to get her carpets cleaned and will be requesting these same to employees to do the work. They were fantastic!
I was impressed that almost all of the stains in my carpet were removed. Chris and Kyle worked very hard to achieve my satisfaction, as I'm sure they do for all their customers. They were respectful, courteous, and hard working. I am glad I contacted them. I have wanted Zerorez to come clean my carpets for years, and finally had enough money to do it. I only wish Zerorez weren't so expensive. If I ever choose another company to clean my carpets, it will be due to pricing.
Technicians very knowledgeable, professional and courteous. I can already tell that there's a difference in how my furnace is running.
It works and I have others clean my carpets but not always come clean like your co.
I liked the lack of odor and wetness after he had left. The only thing that bothered me was the fact that it was getting dark outside when he did the carpet and the living room was dark as all the lamps had been taken out. We did put one back in but I found some spots that had been missed that I was able to get out with warm water. I think you should consider furnishing your techs with some sort of portable lighting to use during the evening hours. Otherwise, he did a good job.
Tech was timely, fast, efficient, courteous, and very knowledgeable.
Prices were reasonable. Carpet looks great.
Our serviceman was both courteous and professional. I hope we can request him next time we call you!
Robert was very professional and explained what he was doing. I am very pleased with his efforts.
Fast and convenient
Polite and professional service.
We have a pet and prefer the chemical free process.
We have used your service before and have like the end results for our carpet. This time 2 technicians were sent out vs. one technician in the past and we appreciated that.
Very personable and courteous workers. Did a great job!
The smell of your product and Quincy was awesome!
tech was helpful, courteous and realistic. carpets look great after treatment. also like spot cleaning products that the tech suggested as well.
Punctual, persistant about getting the carpet clean, professional in demeanor, words, actions; pleasant in all aspects of conversation and interaction; Thanks very much!
Steve came out the next day and cleaned all of the carpets in my new (to me) house. He explained his process and gave me the options for upgrades without being pushy.
No chemicals used.
Courteous and skilled cleaners.
They were very prompt, efficient and did a very good job on cleaning our carpets.
You can always fit me in, even when I have short notice! It is a "clean" clean, no soapy crunchy feel when dry. Also carpets are dry in less then a day. You staff is awesome, always polite and professional. Will never use another carpet cleaning company, you are the BEST!
From the first phone call we made right down to the final sign off on the work done, we were very impressed. Everyone treated us respectfully and made sure that we knew exactly what to expect. Our technician Nathan was extremely knowledgeable and friendly. He did a fantastic job cleaning our carpets and he is welcome back in our home anytime. We will definitely use Zerorez again and have already started telling our friends and family!
THE GUY THAT CLEANED ARE CARPETS THE WEEK OF 12/5 WAS GREAT! WAS VERY HELPFUL WITH SUGGESTIONS, ETC., WOULD RECOMMEND HIM TO ANYONE.