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32124 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I have used Zerorez three times now, and I appreciate the thorough, deep cleaning my carpets receive. Our cream-colored carpets look fresh without feeling crunchy afterward. The technician Narecel, was careful to guard the corners around my walls, chairs, and doors, laid down blankets to protect my floor, and took the time to clean my carpets without dropping too much water causing it to take a long time to dry. He was knowledgeable, friendly, and professional. In addition, I was given a two-hour arrival window, and he called to say he was on his way and arrived 30 minutes into that window. I also appreciate a company that arrives on time, performs quality work, and checks in after to make sure the job is done well. It is refreshing to work with this type of company for a change. I am a very satisfied client!
Very happy with the quality of the service. Technician was prompt and very professional.
Thank you!
I like your products. I am a repeat customer. Francisco, your technician, was very courteous. He arrived on time. I showed him the areas that needed special attention. He did an excellent job of cleaning our carpeting. I will have Zerorez return again when needed. Very happy with your company and service!
I love our technician
Service exceptional, arrived on time, very pleased with result.
Clean
Cleans well and fast service.
how the technitions pretreat the whole aeras they are going to clean
Excellent cleaning.
Been using Zerorez for several years and always an excellent experience . The technicians have been great to work with .
Jeremy served as our technician yesterday.
He was very helpful and easy to work with
Always prompt and thorough service. Technicians are always kind, respectful and hard working!
Maurice was great. Patient, concerned about our concerns and did an awesome job. We really appreciate him the the job he did.
Our service tech Eduardo was excellent. He was hard working, through in cleaning the extra spots that needed a little more, efficient and a pleasure to have him in our home. The carpet looks very bright today. Thank you.
Prompt
Thorough
Respectful of property
Very friendly
Professionalism and excellent results
The technician did an amazing job. Excellent results for the price.
He missed one dirty corner
Quality of service
Jorge did a great job. Carpets came out great
For the price we paid plus the extra pet cleaning solution, it doesn’t seem to do a great job cleaning. The carpet isn’t completely dry yet but my dog just had another accident and I immediately soaked it with a towel and used the Bissell spot bot to clean it. The water was still pretty gray and that’s not the color of the urine.
Exceptionally good! Clean carpets look new. Eddie was so professional and kind. He did a great job. We'll get him again for sure. Best carpet cleaner in the Coachella valley. Great price too!
We’ve been using Zerorez for a while now. My carpets always look so clean after they come. I love that the cleaning process is chemical and fragrance free (I believe). Our technician got out some tough stains and our carpets look great again!
I am always pleased with Zerorez and will continue to use them.
On time, tech did an excellent job. Completed the job in a very timely manner. Very good price. I highly recommend this company to All.
Very professional COMPANY!!! and Xavier did a great job!
Highly recommend Xavier and they will only ask for him from now on to do all my carpet and tile needs.
Our carpets have never been cleaner. Mat did a great job.
Guys are very responsible and careful plus carpet always looks great afterward.
Dries quickly without chemical odor! Technician was great
No chemicals and great people.
It’s not quite dry but looks good