based on 35834 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Can’t remember the name of the serviceman but he was amazing! He cleaned up our sectional that my cat peed all over. My condo/furniture doesn’t reek of cat urine anymore and I’m so pleased. He was also super friendly and had us laughing majority of the time and was knowledgeable on the upkeep of our furniture/carpets when having pets. 100% will recommend this company to everyone, thank you so much!
My carpets came out really clean. The guys were very professional. Zac did a great job.
Carpet looks great. Reggie was very efficient. Very professional and has a great personality.
Willing to work with the customer on services, time, etc. friendliness, cleaning was great, fast.
Not a thorough job.
You’re technicians are professional and thorough
I have always relied on Zerorez for my carpet cleaning . . . they have yet to disappoint :)
Quick response friendly staff
My price went from 174 over the phone to over 600 dollars in person. The up selling was disappointing and the critique of my carpet was annoying.
The professionalisms of your staff and the quality of the work.
Great service people quality of the carpet after it’s finished looks amazing
Very simply, they work😊
I like how clean the carpets come out. There is no residue or odor. I had bathroom tile cleaned and I am in awe how clean the grout came out. I will stay with Zerorez
The person did a good job in the open areas but when it came to corners and near orther items, he didn't clean then at all
Excellent results thanks to your excellent technician
No harsh chemicals.
I was very pleased with your technician Jake. He was courteous, professional and explained the procedure to me, also giving me a time frame for completing the cleaning. I will definitely call again for your services.
Easy to scheduled, timely, and Todd did a great job!
Carpets dry fast; carpets stay clean long her.
Ease of scheduling, reliability and an excellent cleaning job
“Do no share my name in any advertising. Thank you.”
Did a great job!
The tech was professional, honest and mindful.
Louis was a very hard working employee who knew the job well. Very satisfied
Arrived on time and did a great job cleaning my carpet. My carpet looks brand new, fresh, and clean. The employee cleaning my carpet even offered me reasonable tips and advice for my carpet. I will 100% use Zerorez again.
It was quick, odorless, and carpet wasn't oversaturated. It dried quickly.
Luis was very professional and nice
I had a room, stairs, area rug, and a sectional cleaned. Chris did an amazing job. Will definitely use ZEROREZ again.
I went for the extra $105 fee for the Level 1 biotreatment.
In retrospect, I an uncertain it was worth the money. The black-light technique put a scare into us so I went for the biotreatment to make us feel more comfortable. If I had it to do over I would not request that treatment. I bought my own black light and have found that much more than just pet urine has fluoroescence, and we have never had a pet and have never had carpet smells.
the technicians were very friendly and very nice however I felt like they did a very quick and not thorough job. The tracks on the carpet that showed where the cleaning machine went showed they did not go all the way up to the edges of furniture and around corners etc. My entire upstairs which was 4 rooms, a loft, hall and staircase took only an hour total which seemed very quick to me. Upon going upstairs and seeing how quick of a job was done I was disappointed and felt like i paid quite a bit of money (over $300) for just a quick pass over the carpets.
Product works well, clean carpets, friendly and professional workers.