based on 35783 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The gentleman that came was very friendly and on time the only thing is I wished his scrubber worked so we could have had the deep clean. But we are still happy with the outcome of the carpets, and his services.
Technicians are knowledgeable, prompt and efficient. I booked for 3 rooms for a President's Day special - $95. When the tech arrived, he indicated our master bedroom would be "oversized" and an additional $25 fee. I was not asked when making the reservation the size of the rooms. Yes, our master bedroom is large; however, there is also a king sized-bed, 2 dressers, a make-up vanity and two nightstands which we were not requesting to be moved, so with all of that furniture the actual area of the carpet which needed to be cleaned was not any larger than our living room. The tech did credit the $25 extra charge; however, said we needed to be aware for the next time. Other than this we have no complaints and will use Zerorez in the future.
The men were excellent being on time, did the job with great attitude
It’s affordable
Zerorez came highly recommend by a friend, Monika Havens. (Thanks Monika!) We get a free carpet cleaning every time we sign a new lease with our apartment complex and chose to use Zerorez instead. I am cautious about the chemicals we allow in our home and a big selling point for me was the fact that Zerorez doesn’t use any chemicals! The prices were great and the convenience and results were worth every penny. We had our entire apartment done, stairs included, and I felt like I was walking in to a brand new unit. Make up stains, the stairs that everyone uses with their shoes on, urine stains, Zak and his partner got all of it out! We are Zerorez customers for life!
Friendly, courteous, fast, clean.
Zerorez doesn't leave my carpet feeling crunchy like other companies do.
The technician Chris was excellent. Polite, professional, and efficient.
The absence of any odor benefits all my family members who are odor-sensitive.
Technicians are prompt and efficient in their work.
The price has remained the same for all the years (3) we've had the rooms cleaned.
Hands down the only carpet cleaning service that I will use. The activated water is the only way to go. Zerorez technicians have always been pleasant, careful, thorough and courteous.
Lower pricing
Our carpets feel nice and clean! Very fresh! Isaiah was awesome and did a great job!
My carpets look great and are so clean. Zerorez is great as far as service and their process. I will definitely use Zerorez again and would highly recommend them to take care of your carpets.
Your staff was great, service was excellent. I would give them a 10 out of 10.
Michael was very professional and friendly!
Victor was AMAZING!! Great customer service!! Very informational highly recommend
I have used Zerorez before . This time I had both my carpet and tile cleaned. Marcus explained each step. The result is great.
We are extremely happy with your service. Excellent workers and products.
Great job.
Thank you,
Linda Brooks
Your crew did a great job and we will definitely use Zerorez again.
The two times before we had used the company the service and cleaning seemed better. It also looked liked the service was rushed.
Tile groat did not come as clean as expected in traffic area. Looked great until it dried and I saw it the next day.
Professional service
Casey was great!
My technician, Bradford, was great. Very skilled and professional. Nice guy, too. Carpets all look great!
Michael was our technician. He was polite and courteous. Did a great job!
The product is excellent. Casey as my service technician was outstanding. He is the go to guy for me and my recommendations to friends.
The technician is very skilled. The carpets are so clean. We are so impressed with the service
Main bath still looks darker than the rest.
Nice people
I was not impressed with the cleaning. We didn't have stains, no spills, no pets, etc. The reason for the service was our carpet is now just over three years old and it's flat in the higher traffic areas. We just needed to "fluff" the carpet to restore it. This didn't work.
I called Zerorez because I didn't want to put any chemicals in my carpet just to fluff it up. I thought the extra cost would be worth it. Not only was it significantly more expensive, it didn't even work. The carpets were flat again after it dried.
The service was outstanding the tech was straight and knowledgable and was able to complete the service leaving me with no questions. Great job