Client Testimonials

worked very efficiently. answered all questions. was very respectful of my home and careful with the job

Carpets are pretty clean, a couple streaks here & there became noticeable after drying. There is no chemical odor, which is great

This cleaner was BY FAR the best and did the best job. 1000 times better than last guy that missed numerous spots.

Fast and effective. Looks great ‼️So much brighter.

I've used Zerorez for years. I have always been impressed with the service I have received. Service Cleaners always arrive on time, they are polite, friendly and professional. Care is given to your house with the use of protectors for corners. When they leave, the only thing that is left is wet carpets. The rest of your house is left in the same shape as when the service was begun.

I must say when I began using Zerorez years ago, the service cost MUCH less. Prices now are as high as other cleaning companies.

ZeroRez is very organized. I received quick and timely feedback from their office crew. It's wonderful to actually speak with someone! The website was fairly easy to use as well.

We had a wonderful technician, Jose Vera, come do our rugs, if you're in the market for ZeroRez to do your rugs, or other services they provide, ask for Jose!

The rugs look great. The price was right. I highly recommend ZeroRez. I will use them again.

Did a very good job. A bit pricy.

The carpets look great, and they put a lot of effort into accomplishing that result. Thank you Zerorez!

I love that my carpet looks fresh and clean - and dries quickly! Ryan was on time and very professional

Great service!

Jose was the absolute best. Very knowledgeable and courteous. Checked in several times to make sure everything looked great. He really took the time to explain everything while not delaying our service. Outstanding employee that deserves whatever advancement you can give him. He should be training others, if not leading a team of his own. Far better than the last time we used Zerorez due to his workmanship. Thank you so much Jose!

The techs are timely and professional. The protectant really works.

I have used Zeroez for years. they always do a good job, carpet and furniture are clean, and the whole process is efficient, and no mess or inconvenience.

Great service and great technician.

The technician was very knowledgeable and did a very thorough job. My neighbor asked for your number as a result.

I wasn’t happy with the service at first attempt but Ryan came out and got the stain out and wanted to please me. Carpet looks good so far

Jason and the new hire Jason were super polite and efficient. They explained what they would be doing and how long it would take. I appreciate the online sign up for our cleaning, as well as the notification as to when they would arrive.

They cleaned my carpets really good. They should remove the vent covers before cleaning the vents. Some of the vent covers were very dirty and visible after they cleaned them. I will not have them clean my air ducts again. They do come out after to try and correct the problem.

Shows up on time. Gr NC really courteous. The rugs get clean.

I like that they just use water and no other chemicals

The party that did the work/cleaning did a spectacular job. He was courteous. He worked fast, incredibly hard and exceeded my expectations on the end result. You're fortunate to have such a great employee. I deal with many service companies and subcontractors and overstep of this job was well executed.

The rep that came out was great - polite, friendly, and explained every step of the process. Highly recommend!

Easy to schedule appointments and carpet cleaning services are outstanding! I will continue to be a repeat customer.

Excellent service!!!

It started on how easy it is to book an appointment online. Followed by responsive customer service. I had to rebook the appointment twice due to unforeseen circumstances. The responded right away and rebooked it with no hassles.

To top all of it and what made this an excellent service was when Ryan Williamson showed up. I showed him the area which is not large but it is a beige very old carpet at a high traffic areas of our house which has not been shampooed since 2018 or 2019. I even told him that I don’t expect miracles just do the best he can. He proceeded to do the work promptly and professionally. Right before my eyes, what seemed to be a hopeless carpet looked very clean! I was very impressed! Ryan asked me if I wanted to also get the stairs and the hallway up the stairs cleaned as well but I told him not at this time but I pointed out if he can do the landing area down the stairs and he did. What I hate most are businesses who will quote a lower price then upsell you to death when they do the work. Ryan with Zerorez is certainly not one of them which I appreciated. He did inform me about the other available protection for carpet and services but he was professional, polite, and was not pushy which I appreciated. He tried not to bother me as he saw me having an online meeting while he was doing his work. He was done in less than an hour but the quality of work was excellent! My wife just dropped off the kids to school and quick stop at the grocery, when she came back, the carpet was already clean!

I am a fan of Zerorez and I recommend Ryan. He is a pro and very enthusiastic with the work he does!

no harsh chemicals no chemical odors employee courteous & did a fine job.

Yes, I would use your firm again.

We are very satisfied with the service that we got. We had Jason for our home, and he was amazing. He did a very good job cleaning every little detail and he has so knowledge and experience. We are so thankful. Thank you so much!!

Consistently good service, friendly staff, great communication throughout process. Won’t use anyone else.

Carpets cleaned up pretty well.
Wear area did not.
My tech, Jason, was knowledgeable, professional, helpful and friendly.
1200 Sq. Ft. Condo took about 90 minutes.
Took about 4 hours to dry.
I'll use them again.

Our technician, Alejandro, was very courteous and professional.
The carpets didn’t have that “crunchy” or stiff feeling that I’d experienced in the past.

Your technicians are professional and do a great job cleaning the carpets.