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Client Testimonials
great service ! the carpet adn the couch looks like new
Protect doorways , staff friendly
Our cleaning tech was friendly, professional and polite. He had a big job to do, cleaning upstairs and downstairs of a large office by himself. He worked really hard and did a good job.
the guy that cleaned our carpet was so pleasant and efficient! Thank you
Jose was awesome. Very professional and did a great job.
The worker was very very nice and he did a wonderful job
Everything went well
Cleaning method leaves no residue, no smell & is safe for consumer. Technicians are courteous and professional. Overall, Zerorez provides a great service at a reasonable cost.
The floor looks and feels clean. The Technician was friendly and polite.
Technician Alejandro was a consummate professional.
It’s very easy to book an appointment.
The technicians were very professional,
courteous, and respectful of my home.
They did a great job and I am very pleased
with the results. I have used Zerorez
for many years and I have always been happy
with the service. This time the technicians were
particularly good and explained everything very
well.
Zerorez is my "go-to" carpet (and now gym floor) cleaning service for many reasons:
• Scheduling online is easy, and I get an appointment quickly.
• Pricing is abundantly clear and their promotions are very compelling.
• They text me when they are on their way.
• We do a walk-through before the service to align on expectations.
• They protect stair newel posts with plastic guards.
• They share how long the service will take and how long it will take to dry.
• They are flexible on adding services while on-site based on my concerns (eg. paint on gym flooring).
I have chosen Zerorez for many years, and I will request Jason and Asia specifically to keep our flooring clean and our home healthy!
I was very impressed with my Technician. He did an awesome job and I would highly recommend your company to my neighbors. Thank you. Therisa
Not using harsh chemicals. The many different process to get my carpets beautifully clean.
Alejandro was able to come early to clean our couch upholstery and a mattress. He was very detailed about his work, communicated effectively, had shoe covers on, and took his time. A very enjoyable experience!
I've used your services twice, and was completely satisfied with both.
It is always a pleasure to work with Zerorez! Employees are personable and always do a good job in getting out stubborn stains. Jason and Asia were great.
Gives my beige carpet a good cleaning. Good at erasing spots where something has been spilled, including shoe polish. Worker comes on time, is polite.
I was scheduled for the morning time block and Jason texted me giving me a 15 minute
heads up on his arrival time, nice touch. We did a quick survey of the areas I wanted cleaned and came up with a plan for everything (normal service, no extraordinary requirements) except the living room. Jason was very confident about the service and knew there would be no problem. He did explain the process and articulated with me exactly how the process would work.
Living room: not the worst he had ever seen, but definitely noteworthy. He offered a demo using the super clean process which is expensive. The time, explanation and observation of the process was delivered in a way that showed a level of understanding beyond his actual time on the job (new hire). With a bit more experience might be a good QC person to ride with new hires until they get their feet on the ground. So far things look good, but I have 30 days to correct any problems, which I like. So, Jason was professional, knowledgeable, focused, pleasant, enthusiastic and showed pride in his work, work products and the company supporting him. Need to find a few dozen more like him.
Zerorez. great customer service online and over phone. Great service in home.
Communication was good , the worker was pleasant and did a good job
I very much appreciate being contacted in advance so I could schedule my day and liked that I was called by Jose Veraa half hour prior to his arrival at my apartment. Jose is very professional, friendly and a deligent worker. My carpets and bathroom tiles were cleaned well, efficiently and in timely manner.
Excellent service. Quality work done quickly.
Honest. Dependable. Fast. Good prices. Stallar staff. Jose Vera is excellent.b5 stars.
Nice employees
Always satisfied. Great service people.
As usual, excellent service.
I’m really like Jose his service. I’m feeling he taking care my home like his home.
Your representative (Jason, I think) did a great job in cleaning our carpets. He even used the corner guards to protect the walls. He worked diligently and did a marvelous job.
Ryan is a Great technician, friendly service ….thorough & carpets look great