Customer Testimonials
reliable equipment and service
Good products with excellent customer service.
I'm getting the quality of water I expect. Employees are friendly. Any maintenance needed is done quickly and professionally.
We are happy with your services. The only drawback is the driver does not always get to our location before we close, forcing someone to meet them after hours. Our office is open 8:30 am to 1:30 pm CST
Great service!
Good product, miserably inadequate installers
I like that my product is always fresh.
I do have a concern though...
Last month you came a day early w/o notification so my bottles were not out for you to take back. This month you came on time and I left all my bottles out from both months. Your driver left me double my normal amount and I had to really work at finding a location for all those big bottles in my house.
So next month I will leave out the bottles but will not need any new ones left as I have ample supply right now.
I don't have to transport any full or empty bottles at any time! It's efficient and safer than me having to carry/move bottles.
Very professional and quality service
Service is outstanding and on time as scheduled. Will always check back with customer to make sure they are 100 percent satisfied.
The people who service my reverse osmosis are very friendly and prompt.
I get the water delivery. Always here when then say. Always friendly and helpful.
Dependable great delivery service!
Like home delivery. Consistency & reliability of the product. Been in business for many many years..
Prompt delivery, courteous customer service, outstanding water.
I love that the deliveries come as scheduled and the delivery man always calls to advise when he is close by.
They do the job quickly and way much easier than I could do or myself.
EXCELLENT customer service...ALWAYS!! Thank you so much!!
Better notification of when the next delivery is scheduled would be nice. Currently I receive an automated phone call the day before a delivery, which I don't normally pick up. I receive half a voice message with incomplete information.
Perhaps an email notification would be better.
Otherwise I love you guys!
Your two week delivery program puts your service on autopilot! Never have to worry about running out of soft water. Your delivery rep is a fantastic ambassador for your company.
Integrity
Consistent service.
Hello,
Thank you for being a valued customer and for taking the time to provide us feedback. Our rating has dropped a point since your last review, is there anything we can do to improve?
Andrea Kolka
Human Resource Manager
Home delivery
Products are built to last. If you do need service, your call is answered promptly by a friendly, knowledgeable customer service person. Technicians arrive on time or call if they will be late. I have been a customer for ten years.
I don't have to be home. I leave the door open. They come in and provide the service, and leave. Even if I'm home, it is the same. They are good.
Fast friendly service! Thank you for all you do !
Clean water is important.
I love that they carry in those salt bags!!!!
Excellent service. No issues in the last seven years which nowadays is unheard of.
Low maintenance
Friendly and dependable service.