ServiceMaster Of Charleston
P.O. Box 40549
Charleston
SC 29423
United States
  • Phone: (843) 760-0404

Average rating: 9.8 out of 10 based on 876 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 4, 2014 — Rated 10 out of 10 by B.S. ServiceMaster Of Charleston
What do you like about our residential cleaning services?

do the job well

Report a concern   March 4, 2014 — Rated 10 out of 10 by E.S. ServiceMaster Of Charleston
What do you like about our residential cleaning services?

You do a good job, and you arrive when you say you will.
Then your prices are reasonable.

Report a concern   March 4, 2014 — Rated 10 out of 10 by H.T. ServiceMaster Of Charleston
What do you like about our residential cleaning services?

Very thorough

Report a concern   February 28, 2014 — Rated 10 out of 10 by M.M. ServiceMaster Of Charleston
What do you like about our residential cleaning services?

My carpetlooks spotless when you are done.

Report a concern   February 26, 2014 — Rated 10 out of 10 by C.M. ServiceMaster Of Charleston
What do you like about our residential cleaning services?

ServiceMaster does a great job.

Report a concern   February 25, 2014 — Rated 10 out of 10 by S.B. ServiceMaster Of Charleston
What do you like about our residential cleaning services?

Carpet looks and feels clean

Report a concern   February 18, 2014 — Rated 10 out of 10 by A.S. ServiceMaster Of Charleston
What do you like about our residential cleaning services?

He not only cleaned our bar stools, he explained things as he went and the end result far exceeded our expectations.

Report a concern   February 17, 2014 — Rated 10 out of 10 by L.B. ServiceMaster Of Charleston
What do you like about our residential cleaning services?

You guys just do a great job. Everyone does great work but Paul just does a fabulous job

Report a concern   February 13, 2014 — Rated 10 out of 10 by K.R. ServiceMaster Of Charleston
What do you like about our residential cleaning services?

Very thorough, technician tried very hard to remove all stains which I felt were over and beyond what other companies would do.

Report a concern   February 7, 2014 — Rated 10 out of 10 by K.M. ServiceMaster Of Charleston
What do you like about our residential cleaning services?

very good cleaning along with prompt, courteous, professional worker!

Report a concern   February 5, 2014 — Rated 10 out of 10 by J.B. ServiceMaster Of Charleston
What do you like about our residential cleaning services?

Excellent work. Great customer service
Excellent tech

Report a concern   January 30, 2014 — Rated 10 out of 10 by L.R. ServiceMaster Of Charleston
What do you like about our residential cleaning services?

paul was very knowledgeable and knew what to do thanks

Report a concern   January 28, 2014 — Rated 10 out of 10 by T.S. ServiceMaster Of Charleston
What do you like about our residential cleaning services?

It works.

Report a concern   January 21, 2014 — Rated 10 out of 10 by D.S. ServiceMaster Of Charleston
What do you like about our residential cleaning services?

I love the person that cleans our carpets. Jermaine is professional and just great to work with!

Report a concern   January 20, 2014 — Rated 10 out of 10 by J.N. ServiceMaster Of Charleston
What do you like about our residential cleaning services?

DId what you said you would on a timely matter. Would use Service Master again if neded.

Report a concern   January 20, 2014 — Rated 10 out of 10 by M.M. ServiceMaster Of Charleston
What do you like about our residential cleaning services?

good value and excellent customer service

Report a concern   January 18, 2014 — Rated 5 out of 10 by B.F. ServiceMaster Of Charleston
How did we disappoint you and what can we do to make things right?

Service masters was recommended to me by rob flick who installed a new heating system in December. He said to get the old vents cleaned but the new ones didn't need it as they were brand new. The salesman came to the house wrote down every vent but said he would talk to rob and remove the unnessessary vents and not charge me for them. The person showed up. Cleaner everything. Charged me for everything and said he's never seen such clean vents before! No kidding, they'd been used for less than one month.

Response from ServiceMaster Of Charleston:

This was an internal mistake resulting in an outdated work order. We immediately issued a customer refund check rectifying the overcharge.

Report a concern   January 17, 2014 — Rated 10 out of 10 by M.B. ServiceMaster Of Charleston
What do you like about our residential cleaning services?

I liked the expertise of the employee that came to clean.

Report a concern   January 16, 2014 — Rated 10 out of 10 by C.M. ServiceMaster Of Charleston
What do you like about our residential cleaning services?

The servicer was a gentleman, extraordinarily courteous, efficient and responded to questions with ease. He represented your company in a masterful way. When I am ready for service again I would request this specific young man. Please give the gentleman a special happy new year and a personal thank you for the services he rendered for this house.

Thank you very kindly.

Report a concern   January 15, 2014 — Rated 10 out of 10 by P.G. ServiceMaster Of Charleston
What do you like about our residential cleaning services?

You all took care of cleaning the carpet in two small bedroom of our new home. Paul was a great representative of your company, he showed great concern and attention to detail and was very proud of his company.

Report a concern   January 14, 2014 — Rated 10 out of 10 by W.M. ServiceMaster Of Charleston
What do you like about our residential cleaning services?

1. The technician came when scheduled. He came with a yellow rose - great idea.
2. He did the work requested in a timely and effective manner.

Report a concern   January 8, 2014 — Rated 10 out of 10 by R.B. ServiceMaster Of Charleston
What do you like about our residential cleaning services?

Chris...... he is the best!

Report a concern   January 8, 2014 — Rated 10 out of 10 by A.M. ServiceMaster Of Charleston
What do you like about our residential cleaning services?

Employees are knowledgable and do a great job!

Report a concern   January 7, 2014 — Rated 10 out of 10 by L.A. ServiceMaster Of Charleston
What do you like about our residential cleaning services?

Very professional, on time service.

Report a concern   January 6, 2014 — Rated 10 out of 10 by W.C. ServiceMaster Of Charleston
What do you like about our residential cleaning services?

On time, polite, thorough, carpets are left super clean. Chris did a great job for us. Paul is good too.

Report a concern   December 30, 2013 — Rated 10 out of 10 by C.P. ServiceMaster Of Charleston
What do you like about our residential cleaning services?

I am particularly impressed with Paul who does an outstanding job and he takes great pride in his work.

Report a concern   December 27, 2013 — Rated 10 out of 10 by M.M. ServiceMaster Of Charleston
What do you like about our residential cleaning services?

I love the technician...he is so friendly and personable. He does an excellent job and cares about what he does and very informative

Report a concern   December 26, 2013 — Rated 7 out of 10 by M.W. ServiceMaster Of Charleston
What could we do to improve?

more competitive pricing

Report a concern   December 20, 2013 — Rated 10 out of 10 by S.R. ServiceMaster Of Charleston
What do you like about our residential cleaning services?

Paul was great... took his time and worked hard all day. And things came really clean and revitalized looking! And Paul gave me some good informaion on care of my carpets and fabric.

Report a concern   December 19, 2013 — Rated 10 out of 10 by E.B. ServiceMaster Of Charleston
What do you like about our residential cleaning services?

Germaine was on time, courteous, personable, fast and efficient. He gave us pointers on how to keep the carpets clean and left us with some solutions for spots. The price was reasonable and the carpets look great! Thanks for the great service. We always have this same experience with you all.


Privacy Policy