- Phone: (843) 760-0404
based on 876 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything!!! Lawton Hayes, the owner, and I have served with the Mt. pleasant Rotarty for years... I am a realtor, And I have used his services for my personal homes as well as for my clients... For years.... Always pleased and my clients as well...Paul, who I adore, has taken care of our personal needs as well as well as my clients.. Always very happy and satisfied with his performance... I had sent in a Sevice Master request after Paul had been to our home the last time...It was brought to my attention that I gave a raving review for Paul I must have hit the wrong button because a 3 showed up the survey... Please disregard that. In all the years , and I believe we are talking over 20 years, of fenominal service, I have always given the group a "10" so I would like to be sure that this is corrected... Thank you again for continued wonderful service ... Please don't hesitate to call me if you need to... Name removed
Outstanding service and cleaning. Paul is so deligent and works miracles in making our carpet look like new again! Thank you to Paul and your company for providing excellent service!
On time and is very methodical. Does a very good job.
Paul was amazing. So thorough. By the time he finished I felt like I was in a new house
Always do a wonderful job!
Friendly knowledgeable staff
Paul always does an excellent job.
Great service; great results; courteous, professional serviceman. I have already recommended your service and will continue to do so.
Every spring I call at least a month ahead to schedule Paul Johnston to clean my carpets. He works hard and takes pride in his work, unlike some of the less expensive companies I used in the past. My light-colored carpet looks like new when Paul finishes his work.
KNOWLEDGE, SKILL, TIMELINESS, FAIR COST.
On time, quick, do a good job and friendly employees.
I have been referring my clients to LawTon for years... Paul has been taking care of all of us for years.. Always very nice, very personable.. He has been coming here for so many years, Paul is part of the family... Thank you Paul for doing an excellent job .... We love you... Name removed
Easy, clean.
Wonderful care of my carpets. Stains disappear !
Chris was very friendly and knowledgable .
Paul has been cleaning our carpets for many years and is very knowledgeable. He also cleans different location for me when I sell a home. I'm a real estate broker and property manager.
good cleaning
Carpets are always cleaned well and furnishings are left in good order.
Professional, thorough, and on time. Chris did a great job!
Chris was very nice and polite and I felt very comfortable leaving him there to finish.
On time and committed to customer satisfaction!
Quick & efficient. Technician was great!
PAUL JOHNSTON cleaned my white couch this Monday, Feb15 and did an outstanding job. Couch looks way cleaner than i ever expected, I plan on having him return every year as long as I have upholstery. I highly recommend him to anyone. Really profession and lots of information. Name removed
Very professional attitude and kowlegeable with stains
I ask for Paul every time and are extremely happy with the rrsults!
Jermaine did a very thorough job. He was on time, professional, friendly and very polite. When I made the cleaning appointment the young lady who I worked with was also very professional and friendly. Two thumbs up!!
They follow up with any problems to make sure the customer is satisfied. They even offer to re-clean the carpet.
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Chris always does an excdllent job.
I called ServiceMaster because (1) they had stretched and cleaned a commercial carpet in an office space for us and (2) they were recommended by Carpet Baggers when C.B. installed new carpet for us. Our condo was empty and had been thoroughly cleaned except for the carpet. The carpet cleaner arrived within the alloted time frame but spent an hour or so on the phone on personal business so that the total appointment took over two hours. Three rooms were cleaned with two of the rooms being treated with Scotchgard. A day or two later, I returned to the empty condo. The cleaner had told me that traffic patterns would still be visible and they were. I expected it to smell nice and clean but instead it had sort of a stale odor. Prior to the carpets being cleaned the condo had a fresh smell following the overall cleaning. In general, I was disappointed in the process and the outcome.
On time, professional, friendly, timely, and a great job.
They do a very good job! Everything looks great when done!