Customer Testimonials
Outstanding customer service by Quilla and Jarod
All I can say is that dealing with Great American RV was one of the best experiences I’ve ever had. The employees were very friendly and my service rep Steve was awesome. I would highly recommend them to anyone.
It's a great team of staff who works there. Honestly I don't know where to start, because everything was great about my experience there at Great American RV. Ben took his time and made sure that I was sure about making the right decision and that's a plus... Juice made sure that I knew everything about my purchase... They're great! And I recommend anyone who is interested in shopping with them you will not be disappointed.
we were impressed with the knowledgeable salesperson and staff we dealth with
Grand Design rvs that you offer are some of the top of the genre. Your service department is always helpful and your technicians have the specialized training to work on our GD 5th wheel. Special shout out to Quilla White in the service dept and the technician Jarod. They are exceptional representatives of your company.
great team working to satisfy the customer and make everything right
Great communication and help when I needed it.
Everyone is so friendly and helpful.
Everyone is very friendly!
David and Braylen were extremely helpful with explaining all my needed repairs and conducted themselves very professionally and in a timely manner.
The service department is awesome, but I will admit charging 400 dollars to replace a fuse in a refrigerator is high! It took that long because of a design flaw where the refrigerator had to be fixed to not move while traveling. I could go on more, but 200 dollars a hour for some things is ridiculous, in my opinion!
Not pushy. Listened and showed us what we wanted to see
The staff are very nice and patient with you as you review their inventory. Theres no pressure at all. I would use this dealership company again for service and/or sales. _Jeff and Sheila .
The customer service is wonderful, everyone is helpful, friendly and knowledgeable
great selection and sales staff!
Great people
Great service
The people at Great American are always helpful to us when we need help finding the right RV that fits our budget
Always great!
Friendly staff!
Service department employees were super nice to me as well as the other customers there. They found a major issue with my camper and fixed it after they explained the issue and how they were going to fix it. I was thankful they did such a good job inspecting the camper . My service was done in a timely manner. I called to make the appointment the week before and they got me right in the next week on the day I requested and the time frame I ask for. Everyone that works there that I have encountered have always been super nice to me.
The sales staff and the service team are doing an amazing job ! They have taken great care of me assisting in the shopping / purchasing process , always very knowledgeable on the products and very professional . I have already recommended Great American to several people !
Thanks,
Name removed
The product line we wanted was in stock.
Received excellent service on my yearly warranty inspection. Tech was courteous, engaged, and interested in my understanding what was done and that our unit was in good shape.
I like a good deal and that's what I got. Great service
great customer service and in particular Kealy who is my advisor is always a joy to deal with.
They are available and ready to answer questions
Quillaand and Kenlyne were so nice and helpful during the whole experience, Quilla kept in touch with me everyday to update me on the progress.
Everyone was very professional to work with.
Work was completed on time.
We bought a 2021 Forester. The RV was exactly as pictured in the ad. We drove 3 hours to the store to meet with our sales representative, James Whatley. The staff is exceptional. We were greeted promptly at the front door and James came right out to meet us. James showed us the RV, answered our questions and pointed out many features. The service department found some issues and arranged to have them repaired. James went above and beyond to make the delivery of our RV convenient for us. Would recommend this store. 10 out of 10!
efficient