Customer Testimonials
Everyone is so professional very jovial but serious about their work place that you actually enjoy going into
Everyone was very friendly and answered all of the questions but at the same time they were not over aggressive when I called. Monica Jones was very helpful and help us through the process. Everyone at the calera location was amazing and made this process enjoyable to purchase our rv.
Service department staff were courteous and very professional. Identified the problem I was having and corrected. Very pleased with the experience.
Great customer service. Worked hard to win our business in both price and finance. Joseph did our walkthrough and explained all information on the new camper very well.
My service writer Shawnee was the best through the repair process
was much better than my previous experience. thank you
Loved it everyone was professional and so nice.
The customer service is excellent, the staff friendly and helpful, and they get the repairs done quickly.
The service department is great to work with. They make it easy to bring your camper in for service and make recommendations that are needed and not trying to upsale you.
I really like Quilla White and the attention she gives to getting the service work done to your rv. The process seems to move so much easier when she is there. The parts department and Mike was very helpful and got some rv steps.
Great American RV store has so many options to choose from!
This was the first experience working with Steve. He was current on service problems, provided good answers to questions, and expressed sincere interest to arrange satisfaction.
THEY WHERE REAL HELPFUL SALESMAN WAS GREAT .THE BOY THAT WENT OVER CAMPER WAS GOOD .HAD BAD SERVICE AT ANOTHER ONE OF YOUR STORE CAME BACK TO MISSISSIPI AND PAID 520.00 FOR THEM TO GO GET IT AT THE SAME PLACE THE MANGER WAS UGLY TO US AND WE LEFT
Sales group was great.
Very professional, courteous and got my brakes going. Recommend Great American RV for your RV maintenance needs.
Justin was Amazing in helping us choose our retirement home.
Friendly and great staff.
From the greeting when you walk in, to the great service - check-in and counter to in the bay - a level of professionalism, support and service that is great!
Truly a combination “of great people” and “service” that makes for a great experience - every time.
Ava Annony does as excellent job as the point person for the service department. She is always professional and diligent in providing quality customer service. She is a great asset to Great American Rv.
Great American sales several brands of quality RV’s, but Grand Bay’s best products are the folks that work there. This is the best bunch of folks at any kind of dealership I have ever had the pleasure of dealing with. From our great salesman Danny Tabor to Molly in finance and to the great group in the service department this is a great place to do business with. We just purchased our second camper from the Grand Bay store and if we decide to make another purchase this is definitely where we will be shopping. Great job crew!
I am so happy to share the wonderful experience I had at Great American RV in Calera Alabama. We started with the kind lady at check in. Steve then put us in a golf cart and showed us the vehicles we asked to see that met our specs. Afterwards we had a relaxed chat with Steve and Larry at which point we agreed to make a purchase that very day. No camper in stock, but they took care of all the paperwork and our unit was delivered to the dealership the next week. Saturday we had an appointment to do our walkthrough and training session with Andrew. This was done with humor, professionalism and at the pace we needed to understand everything. We also met Quilla who manages the service department. Quilla set up our 90 day checkup.
Everyone we interacted with was personable and professional. We were given many pointers based on their personal experiences. I would recommend this location and the people without reservation. I look forward to working with them throughout our RV journey.
efficient
Outstanding customer service by Quilla and Jarod
All I can say is that dealing with Great American RV was one of the best experiences I’ve ever had. The employees were very friendly and my service rep Steve was awesome. I would highly recommend them to anyone.
It's a great team of staff who works there. Honestly I don't know where to start, because everything was great about my experience there at Great American RV. Ben took his time and made sure that I was sure about making the right decision and that's a plus... Juice made sure that I knew everything about my purchase... They're great! And I recommend anyone who is interested in shopping with them you will not be disappointed.
we were impressed with the knowledgeable salesperson and staff we dealth with
Grand Design rvs that you offer are some of the top of the genre. Your service department is always helpful and your technicians have the specialized training to work on our GD 5th wheel. Special shout out to Quilla White in the service dept and the technician Jarod. They are exceptional representatives of your company.
great team working to satisfy the customer and make everything right
Great communication and help when I needed it.
Alex is definitely a large part of the reason we prefer your business, his professional and personal assistance makes it a pleasant experience every time.