Customer Testimonials
Quillaand and Kenlyne were so nice and helpful during the whole experience, Quilla kept in touch with me everyday to update me on the progress.
Everyone was very professional to work with.
Work was completed on time.
We bought a 2021 Forester. The RV was exactly as pictured in the ad. We drove 3 hours to the store to meet with our sales representative, James Whatley. The staff is exceptional. We were greeted promptly at the front door and James came right out to meet us. James showed us the RV, answered our questions and pointed out many features. The service department found some issues and arranged to have them repaired. James went above and beyond to make the delivery of our RV convenient for us. Would recommend this store. 10 out of 10!
Updates
I really like and appreciate the constant updates on the repair status of our RV. Things may get delayed due to parts availability, but Alex updates me so I can plan around when parts will arrive.
Everything went wonderful!! Our sales person Chase Anderson found us the perfect camper and made sure that we were taken care of from start to finish. We will be recommending Great American RV to family and friends.
Great offerings, fantastic customer service
Very helpful and informative on the Airstreams models and a great inventory to look at. Provided us with a good deal and trade in. Pick up was a breeze.
Cody was awesome and very helpful. Everyone at the dealership was very nice as well. Overall a great experience and we got a great camper too.
Great team and great service. The sales team at the Hammond location was great and the entire team spent an hour helping our family move olall of our gear and dupplies into the new RV.
Friendly interactions with employees.
Quilla, your service rep was so personable and helpful... She managed to get all of my recalls completed much quicker than anticipated. She is such an asset to your organization....... on a scale of 1 - 10 your facility is without a doubt a "10".
Thank you for such speedy service..
Sincerely,
Name removed..............
The process seems to be more streamlined with equally knowledgeable personnel. I have seen the same faces for multiple years.
Service dept in Heflin is great. Dealing with Ava there was a great experience.
Really enjoyed working with Tim on purchasing our camper! Everything ran smoothly! Also, We had a great tutorial from your staff as to how to work everything!
Services are by far the best of any rv store around
Your People are Friendly and Helpful and Sell a Great Product .
Very nice
Kenny Verrette did an outstanding job.
I will follow your mechanic Phillip, if he goes somewhere else I will follow!
I have never had any issues with the Service group and it's been around 10 years. They update me often, answer all my questions and are super friendly. Alex Knapp is truly one of the best people to deal with.
Have recommended you several times to other rv owners. Staff efficient and friendly, answers questions for this novice and accommodating. (Labor is so expensive however!)
Thank you!
My Class C Motorhome and the customer services.
Everyone was very nice and helpful. And we got $100 worth of products free.
Your facilities are clean and neat and your staff is professional, friendly and helpful.
Everybody at Great American RV was great, especially our sales rep, Guy Boozer! Thanks for a great, top-notch experience ~ we will definitely be back here for our next RV upgrade!!👍
Service sept fixed manufacturing shortcomings
Sales and customer service is excellent
Fast lane for small problems. Quick in and out service.
They are available and ready to answer questions