- Phone: "(901) 683-0064"
based on 114 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I have been a ServiceMaster customer for the last 10+ years and have always received excellent service. Sal Cervantes and his team has always taken care of my needs immediately and provided personal service. I highly recommend their service and this team.
I have been a ServiceMaster customer for the last 11 years due to your exceptional attention to detail and individual care you provide. Thank you for taking care of us each day.
I have had a great experience with ServiceMaster clean. They are always willing to help and will adjust to any need we have or issues that may come up.. Management is always responsive when called and willing to help if there is any problems. I really appreciate this company and would recommend them anytime.
No problems. always attentive to our needs.
Typically a complete cleaning service is not rendered each time.
We leave written communication for the crew whenever there is something left undone.
We love our Service Partner, Miss Margaret. And we know we're in wonderful hands at this company. They operate with the highest integrity.
Very responsive to needs.
Pay attention to feedback given. I have brought up a couple of issues with the project/property supervisor several times and they have not been addressed. These are not major issues, but they need to be addressed any way.
Attention to detail
We always get a good response by Sal and his team. Very friendly and easy to work with.
Be careful with cancelling the alarm in the building. Sometimes they seem to miss some of the trash cans and they are not emptied. Overall, they do a good job and we appreciate it.
professional and listens to customers needs.
The services has always been great... but, in the past few months, there have been staff change over at some of our sites. When this occur, the level of cleaning drop and is notice by our staff. I do see effort being made to bring the level to what has been and is to be expected.
Your Team have thus far... been responsive and good.
You need to do quality checks more often. The man that cleans our office is a great guy, but doesn't clean very well and no one checks him the next morning. I have large cob webs in the corners ON THE FLOOR that have been there for weeks, which tells me they are not being cleaned, and no one is aware of it.
We have had a lot of staff changes which makes it difficult for the manager to make sure everything gets done properly.
Thoroughness, efficiency, and the kindness of the employees!
Service is always top notch! Sal and Anthony always go above and beyond.
thorough cleaning job, quick response to concerns
Great job, whenever concerns are mentioned... we get results.
Make employees more accountable if they don't call in to report to work. Cleaning is a big issue if miss services happen. Seems like ServiceMaster is in the reaction mode not prevention mode.
The first initial clean, some of the floors were not mopped as instructed.
We expect everything to be cleaned. Service has improved after speaking with the rep.
It is not anything you could do. I wish our budget allowed us to have you do the full cleaning every day.
Dependability.
Provide a record of when the technician was on site to perform the contracted service. for instance, if the tech came in on a Sunday, what time and when. I understand that they call in upon reporting for work at the site so this should be easy to obtain this information.
Domatilla! She is thorough, friendly and dependable.
A company with great integrity
Employees are very professional
Very responsive.
Great supervision and account manager is reliable and responsive
Quick to respond any comments we leave.