Zerorez Puget Sound
11807 NE 112th Street
Kirkland
WA 98033
United States

Client Testimonials

Report a concern   May 20, 2016 — Rated 10 out of 10 by Pat Burg-Smith Zerorez Puget Sound
What do you like about our products and services?

Very polite clean cut technician, very friendly, didn't oversell products just offered them. He took his time, didn't rush through the job. I like that I don't have to worry about soap residue, my carpet is as clean as it's ever been. A few very faint spots from coffee in office, but no one has been able to get them out completely. Thank you! I have used Zero Rez in the past when other franchise owners had it, but they did not survive, I hope you will! Also, very friendly person at the office, talked to her twice and she was very efficient in getting me an appointment in the time frame requested.

Report a concern   May 19, 2016 — Rated 10 out of 10 by J.R. Zerorez Puget Sound
What do you like about our products and services?

The carpets looked amazing and the technician was very informative, helpful, polite, and knowledgeable.

Report a concern   May 17, 2016 — Rated 10 out of 10 by K.M. Zerorez Puget Sound
What do you like about our products and services?

Service representative was great,polite and professional. Carpets !ook great.

Report a concern   May 17, 2016 — Rated 10 out of 10 by J.C. Zerorez Puget Sound
What do you like about our products and services?

I love that the carpets are soft to the touch and not crunchy - as I have experienced from other carpet cleaners.

Report a concern   May 17, 2016 — Rated 10 out of 10 by L.H. Zerorez Puget Sound
What do you like about our products and services?

Fast service. Like that my carpet was super clean without any sticky chemicals left behind. Carpet was super soft!

Report a concern   May 17, 2016 — Rated 10 out of 10 by C.D. Zerorez Puget Sound
What do you like about our products and services?

The pet odors are gone, no residue, friendly and competent technician.

Report a concern   May 16, 2016 — Rated 10 out of 10 by Susan Barron Zerorez Puget Sound
What do you like about our products and services?

I like that is a water solution, I had no idea.

Report a concern   May 16, 2016 — Rated 10 out of 10 by M.S. Zerorez Puget Sound
What do you like about our products and services?

Very clean

Report a concern   May 15, 2016 — Rated 10 out of 10 by M.B. Zerorez Puget Sound
What do you like about our products and services?

I will let you know when I get my rug back. Alix the tech was very nice.

Report a concern   May 14, 2016 — Rated 10 out of 10 by Deborah Ruffcorn Zerorez Puget Sound
What do you like about our products and services?

Mark was GREAT! He was very professional and educated on the issues I faced. (puppy)

When completed the carpets looked like new, seriously, they were clean like I have never seen. I have used numerous other companies in the past and will not hesitate to recommend Zerorez to anyone. See you again in 6 months!
Debbie

Report a concern   May 14, 2016 — Rated 10 out of 10 by G.D. Zerorez Puget Sound
What do you like about our products and services?

The carpet is a lot cleaner and dirt spots are gone.

Report a concern   May 14, 2016 — Rated 9 out of 10 by F.K. Zerorez Puget Sound
What do you like about our products and services?

Brandon was very professional and energetic! He walked me through the expectations and process, assuring all of my questions were answered.

Report a concern   May 12, 2016 — Rated 10 out of 10 by L.D. Zerorez Puget Sound
What do you like about our products and services?

It is too soon to know what we think about the the 'micro seal'.
The carpet and couch look great.
We enjoyed meeting Alex; we thought he did an excellent job.

Report a concern   May 12, 2016 — Rated 10 out of 10 by S.B. Zerorez Puget Sound
What do you like about our products and services?

Seemed to extract the dirts, was odorless, serviceman was great. It does take almost overnight to dry though.

Report a concern   May 11, 2016 — Rated 10 out of 10 by Nancee Johnson Zerorez Puget Sound
What do you like about our products and services?

Fast, friendly service. Dried within 6 hours. Looks great.

Report a concern   May 11, 2016 — Rated 10 out of 10 by Ann Cooper Zerorez Puget Sound
What do you like about our products and services?

my carpets were in need of heavy cleaning and Alex was able to make them look good as new.

Report a concern   May 10, 2016 — Rated 10 out of 10 by Alex Sok Zerorez Puget Sound
What do you like about our products and services?

Pet treatment and very friendly tech and knowledge

Report a concern   May 10, 2016 — Rated 10 out of 10 by D.B. Zerorez Puget Sound
What do you like about our products and services?

Very professional- was kept informed on almost exact time Bill your tech arrived - He was also professional and educated about the product and carpets in general! Carpets came out great - cleanest they have been / I believe we now have a few more years before replacing them! We are very happy with
your service - so happy zerorez is back in area! Will definitely recommend!

Report a concern   May 9, 2016 — Rated 10 out of 10 by C.M. Zerorez Puget Sound
What do you like about our products and services?

No residue left behind so that carpet is cleaner.

Recommendation: I would recommend that you provide something the technician or homeowner can place under the legs of furniture so that rust spots are not left on the carpet as it dries. I have recommended during my last Zerorez cleaning before but still have to do this myself. It's a simple step that carpet cleaners used to do. I think it would go a long way in increasing customer care ratings or reviews.

Report a concern   May 9, 2016 — Rated 10 out of 10 by Alice Gaugler Zerorez Puget Sound
What do you like about our products and services?

I was very impressed with Zerorez and how clean and soft my carpets were after the cleaning. My last experience with carpet cleaning by another company left my carpet feeling stiff and matted. I am a believer in this company and the process they used to clean my carpets. I have shared my experience with friends and family and highly recommend Zerorez.

Alex was the technician that cleaned my carpet and I was impressed with his knowledge of the Zerorez process. He was very personable and professional and I will request him to clean my carpets in the future.

Report a concern   May 9, 2016 — Rated 10 out of 10 by Alice Gaugler Zerorez Puget Sound
What do you like about our products and services?

This was my first experience with Zerorez and I was totally amazed with the condition of my carpet after cleaning. I had another carpet cleaning company clean my carpet 6 months ago and it left my carpet fibers stiff and compacted. After Zerorez cleaning, my carpet was very clean and soft almost like new carpet again. I have already spread the word about my experience with Zerorez to friends and family.

Alex, the technician was very personable and professional. He explained the Zerorez process and provided me wth a demonstration of the cleaning technique. Alex went above and beyond my expectation and I will request him to clean my carpet next time.

Report a concern   May 8, 2016 — Rated 10 out of 10 by T.D. Zerorez Puget Sound
What do you like about our products and services?

Alex was great and did a wonderful job. I was amazed at the stains he got out, and that was with just the regular cleaning. I'm so happy I called. I'm hoping you can get started here in the Olympia area soon. I will certainly be handing out your cards.

Name removed

Report a concern   May 8, 2016 — Rated 9 out of 10 by D.F. Zerorez Puget Sound
What do you like about our products and services?

Great job getting out stains.

Report a concern   May 8, 2016 — Rated 10 out of 10 by P.H. Zerorez Puget Sound
What do you like about our products and services?

Great service

Report a concern   May 6, 2016 — Rated 10 out of 10 by L.W. Zerorez Puget Sound
What do you like about our products and services?

The service was outstanding. The wo Rd kers were very professional and courteous.

Report a concern   May 6, 2016 — Rated 10 out of 10 by B.M. Zerorez Puget Sound
What do you like about our products and services?

efficient, courteous, prompt and great quality

Report a concern   May 5, 2016 — Rated 10 out of 10 by D.H. Zerorez Puget Sound
What do you like about our products and services?

I like the people we worked with alot they were nice and very helpful and were able to to give me the best options for what we needed. I love how clean the carpets look no compared to how they originally looked and i am very happy it smells better in our house.

Report a concern   May 5, 2016 — Rated 10 out of 10 by N.K. Zerorez Puget Sound
What do you like about our products and services?

empowered water and the time you guys take to clean

Report a concern   May 4, 2016 — Rated 10 out of 10 by T.F. Zerorez Puget Sound
What do you like about our products and services?

I was happy with the work the gentlemen did, how they explained what the process entailed and how quickly they cleaned my 3 bedroom single level home. The rugs were completely dry in less than 8 hours (could have a been shorter time but I was out of the house for 8 hours after the rugs were cleaned). And the rugs were nice and soft not stiff or crunchy like some cleaners leave.

Report a concern   May 4, 2016 — Rated 10 out of 10 by P.H. Zerorez Puget Sound
What do you like about our products and services?

I really like the fact it's all natural and no harsh chemicals.


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