Patient Testimonials
Office staff is always helpful and pleasant. Dr. Mcginley is a professional and very knowledgeable. A great doctor.
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The Doc had a full team present during initial assessment. Diagnosed, and had PT provide appropriate exercises and stretches to address problem at the same time. The records person was also there to ensure timely documentation saving physician time. Great process!
Quick help from very knowledgeable and caring people!
Friendly staff and great doctor.
Dr Madden and staff took the time to answer all of my questions and explain all of the treatment options for now and down the road.
Staff is always courteous and friendly.
Staff is very pleasant and very competent. Dr. Steinberg took the time to explain my problem and even included photographs and xray films. There is very rarely any wait time at JOI. It is very convenient to have all the orthopedic specialties all in one place.
Dr Kaplan and his team treat us like family
Dr Bell and his nurse are very nice
Dr Whitaker was friendly, answered all my questions and concerns honestly. He's very good Dr.
Excellent customer service. Staffing and doctor Vosseller were professional and very knowledgeable. I appreciate the time Dr. Vosseller took with me to review my X-rays and ensured I understood the depth of my injuries. I am new to the Jacksonville area and without hesitation would highly recommend Jacksonville Orthopedic Institute to anyone.
I was pleased with everything… The entire staff was friendly and professional from the lady behind the counter, to the x-ray tech, to Dr. Madden herself.
I’m sorry I waited so long to get my elbow checked
Cordial and competent physician and staff. Effective treatment. Short wait time.
Great care from everyone involved made the surgery almost painless 😃
Everything! Office, staff and physician!
Great staff and physicians. Very caring. Great location. Very convenient for us.
Prompt service, friendly folks, and very well organized.
Friendly and skilled
Easy access and prompt
Very nice people. Fast response time. So far, effective treatment.
Quick friendly diagnosis of issue.
Very professional and courteous staff!
Attention was given to my needs by entire staff and immediately started my course of treatment.
Friendly staff. Instant X-ray results. Parking.
Dr. Kaplan not only informed of my knee issues - he backed up all he told me by pointing them out on my x-ray and MRI. And explaining them in terms that were easily understood.
His PA, Chris Garman, has been very helpful and patient answering my questions.
He was my second opinion and I am so glad he was. I'll be staying with him an JOI.
The staff are welcoming and friendly. Dr Smith is an amazing and caring doctor.
Location, admin support, doctor, ease of scheduling
Very prompt. Did not have to wait long. Very professional yet caring. Thorough. Did not feel rushed. Team works very well together.
Really wonderful having Dr Whitaker as my orthopedist. Great doctor!