Patient Testimonials
Receptionists were very helpful. Appointment was on time.
Doctor was very encouraging.
Thank you!
Awesome Compassionate Professional Dr & Staff. I can't belive I walked in with Pain then Dr Scott injected the cortizone without hurting me and I left with a lot less pain and just a few minutes none and I'm still able to walk & sleep with no pain. Friendly Joyfully Christian Group.
Everyone was so considerate and kind. The doctor listened to my concerns and answered all of my questions, without rushing me.
i have been a patient for several years as a result of a hip problem and can always get in to see a doctor and get relief. I am very happy with the services.
Very informative and very kind
Easy to schedule. Great staff and the doctors are amazing!
The entire experience was enjoyable. From the lady making the appointment, to the check I'm desk, the nurse working with Dr Crenshaw, and of course meeting with Dr Crenshaw., oh and of course the xray technician.
All so kind and professional.
Very professional, courteous
Explaining a plan for how he would handle this testing. Very thorough gentlemen.
Helpful.
Although there was a long line waiting to check in it went quickly. My 1st time at San Marco and was confused about getting to the office. I limped all the way Nice lady said to seat down and she gave her place in line.With all the emails and info in there should be some instruction tion for 1st timers.
Loved NP Victoria. She took her time with me and answered every question.
Easy to get through check in, took me in to get x-rays and see the doctor really quick. The visit was detailed and I understood the next requirements in the process. Great experience.
Courteous and knowledgeable staff. Doctors are excellent in their specialties.
Doctors
Caring
The staff and very well run. Dr. Pujadas is the BEST!
everything
Great check in, staff is friendly & knowledgeable
I have been very pleased with both doctors I have seen at Jacksonville Orthopedic Institute. They took the necessary steps to access my problem and made an accurate diagnosis. Treatment was provided at that visit. The doctors were very personable and professional, as were their staff. I will return without hesitation, should the need arise.
Great visit. Got in to my appointment very efficiently. Dr. Madden did a great job of handling my issue to a much needed conclusion. Would recommend this organization to everyone needing their kind of services.
Great service
Professional staff and Doctors take the time to explain.
You won’t find a better organized team of professionals where each individual takes the time to make you feel welcome and important.
Wonderful physicians, staff. Ease of appointments to schedule! Brett professional, kind and caring
Excellent Services!!
I would highly recommend Dr. Madden to anyone having any hand/wrist/elbow issues! She is a fantastic doctor & her staff is awesome, as welll!
All of the team members were friendly and efficient. I was seen on time. Dr. Smith discussed treatment options and explained the timeline of treatment. I did not feel rushed. Very positive experience.
Availability of appointments and how organized you are. All people were friendly and competent.
Very efficient and professional.
The people (employees) very nice professional,but wait time is a little much thought I had to wait to long ,I have things to do also time doesn't stand still when your there!

I like the staff at JOI . They are very friendly and helpful. I have know Dr. Keller as my doctor for back surgery and hip replacement. I am very satisfied and have both my sister going there.