Patient Testimonials
My appointment time was my appointment time. I was in and out in 30 minutes.
Very organized and friendly.
Organized, pleasant friendly staff, and great dr
I like the expertise of the doctors and the welcoming and professional staff. The only negative thing that I could say is sometimes I have extremely long wait times. Last time, my appointment was at 9:50 a.m. and I didn't see the doctor until 11:25 a.m. However, most of the time there is a shorter wait time. I see several different doctors there for my hand, shoulder, and back.
Dr. Madden is great.!
Caring staff. Doctors who listen and are proactive to get you the help you need.
Professional, courteous, and efficient.
Friendly, fast, professional.
Dr Bell and his staff did a great job of carrying for my health visit. The process of setting up a surgery was extremely organized and quickly accomplished. Full details of the procedure were given. I feel very confident the surgery and results will be great.
Close to home people are professional and courteous.
Dr Kitay is always very thorough and answers every question. I have recommended him over the years.
Convenient location. Friendly professional staff. Excellent docs. Dr. Von Thron is knowledgable, caring and attentive.
It wasn't difficult to make an appointment. The staff was polite. The doctor listened.
Knowable, prompt, polite
I feel very confident in my care at JOI
Everyone is friendly and doctor was comforting.
like my doctor
Dr. Mark Gould and his staff are great!
The entire operation is very efficient, I like being able to do my paperwork online before I check in, which makes that process much easier. Would be nice if it allowed me to pay my co-pay at the same time. The doctors are great, they listen and I feel like I’m in very capable hands.
Quick respnse for an appointment, very personable and would reccommend to anyone
very efficient and knowledgeable
Not much waiting time
Dr. McGinley and his team are best in class across the board.
Very friendly, very efficient.
Very professional, knowledgeable
So knowledgeable, explain what’s going with your body with easy to understand terminology
Everyone there are so kind, friendly and helpful.
JOI is so well managed! The entire staff is friendly and helpful. Everything about the patient experience is extremely professional. It’s easy to get an appointment. The support staff is organized and thorough, taking care of every detail so patients don’t have to figure everything out on their own. The physicians are first rate! They take time with their patients and provide outstanding care! I left a competitor in Jacksonville, where patients struggle to get appointments and follow up care. I was thrilled to come to JOI. It’s the gold standard and everything an orthopedic practice should be!
Personalized care; deep explanations relating to what scans/x-rays reveal.

I Have worked with Dr Crenshaw and Dr Whitaker as a patient and colleagues for several years and both are excellent physicians and superb individuals.
I feel I need to say how outraged I am with the way Baptist Medical administration treated Dr Whitaker. Shameful!