Customer Testimonials
The service and the food was excellent
Our waitress was great and the food was good
The food is delicious. Sometimes a little inconsistent in intensity but always good
Great wings
Best Chicken in town!
Good was great
Great food, great service!
The service and food is wonderful
Some of the best service we have had in Years!!!!
I LOVE the Buffalo Chicken soup 😋😋😋 And I always visit on Tuesday or Thursday for the 65¢ boneless wings. The brisket mac and cheese is delicious also!!!,😋😋😋
Wings! We enjoy East Coast very much. Serrano pepper wings are my fav!!!
Friendly staff and good food!
Everything!!!!!!!
The food is always amazing! Staff are very welcoming and make you feel like you’re at home. Suzanne is a phenomenal waitress. She’s consistent, considerate, and energetic. I generally frequent this restaurant at least once a week because I like it that much.
The food was great! Excellent service as well!
Great service, cold beer, and fantastic wings. We love ECW.
Tried new dish....very good !!!
Our experience at lunchtime was great.
Last 4 visits were great. The most recent visit was not good (4/3/2021). Wings were tasteless not much sauce or flavor. We Ordered extra hot and it tasted like bottle bbq sauce no heat. We love east coast wings but the inconsistent food is not a good thing.
Very friendly staff and personal care.
The wings were awesome and the service was great!
Food is good and the atmosphere is always friendly
Keep up the great work that your staff do during these trying times when nobody wants to work be proud of the ones you do have working because a few like Randy Duffer Taylor Ann Ryne just to name a few have your back Thanks for everything you and your staff do for your customers. I think you need to give me some points for doing something like this for you HAHA Have a great week 💩Head
If you keep the reviews I've given you in the past you know that I have ALWAYS rated the Kingsport ECW at the top of the charts. Cannot do that for the one in Johnson City, TN nor the one in Hickory, N.C. and unfortunately this time I can't give the Kingsport unit high marks. I ate the Patty Melt there and it was top-notch as always. However, I wanted to take some wings home for later consumption by me and my Pug, Buddy. Since he cannot have most spices, I ordered 5 wings plain as I have done before. I sat down about 7pm to eat and feed Buddy. For the first time in my many, many consumption of ECW products, these wings were the worst I have ever tried to eat … they were extremely tough and overcooked, very near inedible.. Maybe that was because I waited too long to eat them but have done it the same way lots of time and they were as good as when I bought them. That is my only complaint. The service was great as it always is. My waitress - and I'm sorry I forgot her name - was attentive, friendly, helpful, etc. as they always are. This one experience will NOT prevent me from returning at a future date so don't be concerned about that. Everyone is entitled to make a mistake once in awhile. I managed fast-food places and a couple full-service restaurants as well as managing motels and none of them were perfect even though we tried hard to make them that way. See y'all later. … Name removed
Everyone is very nice and helpful!!
Our food was delicious and our waitress Shelley was outstanding!!
Good food as always
We love the food! Andy and Kayla are awesome. No complaints.
The food is always good.
Everything ! Super great food, good service, clean restaurant and restroom. ECW has been my favorite Kingsport restaurant since my first visit there several years. Servings are more than adequate and I usually have to take part of my order home, prices are very reasonable (draft beer is a little high but the food servings make up for that). Will be back soon.