ServiceMaster by JTS
2305 Columbia Heights Rd
Longview
WA 98632
United States
  • Phone: (360) 425-3331

Average rating: 9.4 out of 10 based on 127 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 19, 2013 — Rated 10 out of 10 by M.B. ServiceMaster by JTS
What do you like about our restoration services?

Quick, friendly. Cared aboutou saving me money.

Report a concern   February 7, 2013 — Rated 10 out of 10 by Shirley McCulough ServiceMaster by JTS
What do you like about our restoration services?

It was a great feeling that I could absolutely trust the ServiceMaster associates
to work in my mother's condominium without any fears that the workers would be disrespectful of her belongings. What a wonderful bunch of people! I cannot praise
them enough.
Trudi Flick

Report a concern   February 7, 2013 — Rated 9 out of 10 by D.S. ServiceMaster by JTS
What do you like about our restoration services?

All of the ServiceMaster reps. were friendly, courteous and working hard to complete their portion of the cleanup. I greatly appreciate your service.

Report a concern   February 7, 2013 — Rated 9 out of 10 by O.J. ServiceMaster by JTS
What do you like about our restoration services?

At the onset of the incident, the ServiceMaster representative worked quickly and was responsive to the concerns of my sister who resided in my home.

Report a concern   January 11, 2013 — Rated 10 out of 10 by E.S. ServiceMaster by JTS
What do you like about our restoration services?

Quick response. Everything secured quickly and satisfactorily.

Report a concern   January 9, 2013 — Rated 8 out of 10 by L.W. ServiceMaster by JTS
What could we do to improve?

Called when job was completed

Report a concern   December 5, 2012 — Rated 10 out of 10 by Trudi Flick ServiceMaster by JTS
What do you like about our restoration services?

I love the fact that I can totally trust the workers that are in my home, whether I am there or not. And it is also a wonderful feeling that ServiceMaster seems to care as much
about putting my home back together as I do!

Report a concern   November 14, 2012 — Rated 9 out of 10 by R.S. ServiceMaster by JTS
What do you like about our restoration services?

Don't know. We haven't seen our stuff yet to say.

Report a concern   November 13, 2012 — Rated 10 out of 10 by F.P.C. ServiceMaster by JTS
What do you like about our restoration services?

I didn't enjoy living in a wind tunnel, smile. Your people were very friendly, curtious, and did a great job!

Report a concern   November 13, 2012 — Rated 10 out of 10 by John Yarger ServiceMaster by JTS
What do you like about our restoration services?

The speed, thoroughness, and professionalism with which you performed the demolition at my home. Thank you.

Report a concern   October 3, 2012 — Rated 10 out of 10 by G.L.S. ServiceMaster by JTS
What do you like about our restoration services?

Very proffesassal courtiious took good care of our problem thanks

Report a concern   October 1, 2012 — Rated 10 out of 10 by Brusseau Rachel ServiceMaster by JTS
What do you like about our restoration services?

Quick, knowledgable, organized, considerate, clean, kind.

Report a concern   September 6, 2012 — Rated 10 out of 10 by Allyson Mcneil ServiceMaster by JTS
What do you like about our restoration services?

Service Master employees paid attention to details and made efforts to make it easy and painless for the customer. Their explanations and sympathy helped to ease my tension during a stressful time, and they listened and responded to my wishes and concerns.

I wrote the above that you could use for the company. As Amber may recall, I suggested to her that they have a ziplock bag or something to put every screw and other pieces of hardware that customer may want to reuse when restoring the area--ie. custom screws, toilet parts, etc.

Report a concern   September 6, 2012 — Rated 10 out of 10 by B.B.H. ServiceMaster by JTS
What do you like about our restoration services?

Very quick. They were also very friendly and a lot of help getting the process started!

Report a concern   September 5, 2012 — Rated 10 out of 10 by Kelly Hooper ServiceMaster by JTS
What do you like about our restoration services?

Very professional, and treated my home with respect. They were careful in not tearing out anything that wasn't necessary and did not damage anything taking it out.

Report a concern   August 4, 2012 — Rated 10 out of 10 by Bonny Hill ServiceMaster by JTS
What do you like about our restoration services?

Very Professional Crew, work quickly and are extremely thorough. Follow up on all aspect of the job. Were always ontime and called to confirm time and what they were going to do.

Report a concern   July 25, 2012 — Rated 10 out of 10 by Candice Olsen ServiceMaster by JTS
What do you like about our restoration services?

friendly, yet professional personneltimely service.

Report a concern   June 15, 2012 — Rated 10 out of 10 by D.M. ServiceMaster by JTS
What do you like about our restoration services?

The team was very thorough and were very responsive to ur needs. They were quick and knowledable on correcting the issue long term.

Report a concern   May 16, 2012 — Rated 10 out of 10 by J.L. ServiceMaster by JTS
What do you like about our restoration services?

I like how the tech was straight forward in telling me what is needed to be done.

Report a concern   May 2, 2012 — Rated 10 out of 10 by M.M. ServiceMaster by JTS
What do you like about our restoration services?

Quick & efficient

Report a concern   April 13, 2012 — Rated 10 out of 10 by T.B. ServiceMaster by JTS
What do you like about our restoration services?

Technitians were thorough and seemed skilled at what they were doing. Kept me informed evry step of the way. Justin very helpful. Pleasure to deal with.

Report a concern   April 13, 2012 — Rated 10 out of 10 by R.B. ServiceMaster by JTS
What do you like about our restoration services?

We were impressed with how quickly the process was started and how knowledgeable the tech was about what to do and even the ins and outs of what our insurance might cover if it turned into a claim. Each day he had to come to our house he was professional and never acted rude or uptight. I would recommend this company to any friend, family or stranger that might need their services.

Report a concern   April 11, 2012 — Rated 10 out of 10 by D.A. ServiceMaster by JTS
What do you like about our restoration services?

Very prompt and efficient. Expectations were clearly set as to expected duration of the restoration process. Project was done quicker than expected.

Report a concern   February 17, 2012 — Rated 10 out of 10 by D.G. ServiceMaster by JTS
What do you like about our restoration services?

Professional, polite, good use of technology and realistic about what needs to be done. Good value, good service. Would not hesitate to use again.

Report a concern   February 14, 2012 — Rated 10 out of 10 by G.E. ServiceMaster by JTS
What do you like about our restoration services?

everyone went out of their way to help us, they were very professional, and I fely they really cared about us. Thank you so much. Keep up the good work!!

Name removed

Report a concern   January 31, 2012 — Rated 10 out of 10 by C.J. ServiceMaster by JTS
What do you like about our restoration services?

Prompt, professional, helpul

Report a concern   December 30, 2011 — Rated 10 out of 10 by P.K. ServiceMaster by JTS
What do you like about our restoration services?

We recently had sopme significant water damage in our home. Our insurance company, State Farm, sent Service Master to us. Justin, Johnny, Jeremy and Sean were like the "cavalry", coming to rescue us. They had great customer service and were very professional. They assessed the damage and got right to work. They stayed with us for five days until the job was done. We are most appreciative of their services in our time of need.

Report a concern   December 27, 2011 — Rated 10 out of 10 by D.S. ServiceMaster by JTS
What do you like about our restoration services?

Very quick response and friendly service.

Report a concern   November 18, 2011 — Rated 10 out of 10 by C.D. ServiceMaster by JTS
What do you like about our restoration services?

great customer service and the on site crews were knowledgable and quick and friendly

Report a concern   September 29, 2011 — Rated 10 out of 10 by L.H. ServiceMaster by JTS
What do you like about our restoration services?

Prompt friendly and profetional service.


Privacy Policy