- Phone: (360) 425-3331
127 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Would have appreciated copies of all paperwork signed sent to us. Realize not possible to do on site. Confusion on when crew actually was going to site caused us unnecessary long trips, time & costs.
justin kept me informed about the process and progress.
more information on the process as its happening.
The prompt service and professionalism of your employees, combined with the feeling that they were all friendly.
Make sure you cover the septic hole for toilet, much debris in it. You used our almost new shop-vac leaving it dirty
Everyone was very professional and friendly. My questions and concerns were answered. They arrived on time, knew what they were doing, and cleaned up their mess. I was very pleased with the service we received. We have been very lucky and not had to use this type of service before. Thank you for a job well done in a not so good situation.
worked in bad weather to get job done happy with service and there workers thanks!
please do not use or sell my information for any reason
prompt, profesional,did a great job of explaining the process
Everything ! You were quick and professional.
Work not finished yet. So far so good.
Your company provides a unique service which is very much welcomed by those in need.
promptness, quick response to email questions
they were on time and thorough
They responded to our emergency immediately even though it was after hours. At all times while in our house, they were very respectful, courteous and VERY thorough with the work they did.
Quick professional and compassionate
Be more careful with furniture when moving it.
All staff were very courteous and friendly and did a great job. I found out about things that I would have never known about my house. They did a great job drying out my house. Thank you very much.
I have not been back to see work
Very professional. Top notch equipment. Very knowledgeable employees. On-time and quick service.
we have already and the people were very happy thank you and thank farmers for referring us to you
I am a REALTOR/Broker. I refer my clients to companies that I have personally use. One night unfortunately I had water damage. I called ServiceMaster BEFORE I called my insurance company. The came out and within three hours had most of the damage cleaned up. They came out every day checking on their equipment making sure the dry wall was getting dry etc. I would STRONGLY urge my clients to always use this wonderful company. They walked me through the process of what to do and how things were going to be handled. When damage like this happens to your house you are at a loss on what to do, they were kind and considerate and I would hire them again,( but hey let's hope I don't need their services!).
They cleaned the floors pretty well but left things a mess. They tore up the bathroom and left the cupboards in another room. They pulled paneling off the walls and left nails sticking out down our hallway; very unsafe for anyone walking by. My husband and I are disable and can not put it back (cupboards, sink, etc.). They left the machines going for days and left the door wide open for how many nights we are not sure, at least one night.
Prompt-professional -friendly-skilled. We would definitely recommend service master!
Reasonably fast, nice employes, did not leave a mess.
The first person who came out didn't know what they were doing(amber I believe). Don't send. Out office people to do field work. Very unhappy. The 2nd group of guys that came out did seem to know more and found a lot more water damage and removed more and set up the correct equipment to do the drying. Everything that was done on the 2nd day should have been done on the first day. And if the correct trained people would have showed up the 1st day I believe it would of happened.
The staff was very professional and helpful. They answered all my questions and quickly responded, even after hours. They made a very difficult situation somewhat livable with their professionalism.
Great service
Well, for one thing, you were very prompt. That was very much appreciated. Every effort was made for our comfort.
A little more help on determining the source of the leak, or information on who to call for help, would have been great. I expected more help in this regard, but now realize all you do is restore, not help to avert this happening again. But your quick emergency response and service was fine, No complaints.
The professionalism and thoroughness of the job were exceptional. THANK YOU