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Guest Testimonials
love the prices!!! Can't beat $5 movies.
I enjoy the theater and the customer service.
Great time per my sister
It is always clean and the workers are friendly.
I have gone to NW Santikos for years and have always appreciated the customer service- family like!
The price and the comfort of the theater.
I also like that I dont need to choose my seats at the box office.
I dont like the customer service though.
I also dont like that no ushers periodically check for glowing screens and
other disruptions from patrons.
Clean theater , convenient not as crowded as other Santikos theaters
Fast, efficient and courteous staff. Great prices for admission and snack bar. I also like that there are options for adult beverages.
The whole movie experience
I love how reasonable the ticket prices are; I love the staff; very clean; not a lot of kids to interrupt experience
Inviting setting
Recognizable Staff and management
staff know me
The seating arrangement and courtesy of staff
the cost of consecions and tickets
Northwest Theatre is my theatre of choice. Theatre always clean. Discounted 1st run movies @ Northwest theatre. Seats very comfortable for short people. Other theatre seats are very uncomfortable due to larger headrests. Always can find a choice seat and never a line at box office or concession stand.
Love it.
Always go there
My family and I enjoy the service there.
They are very helpful and nice
Close to home the prices are cheaper and theater is kept very clean
On Dec. 8, 2014 we attended a movie in which the center channel was distorting throughout the entirety of the movie.
I was asked to participate in taking a survey which I addressed the problem.
Mr. David Medina explained that there were others that had viewed the same movie and that also complained about the sound.
Mr. Medina apologized for the inconvenience and offered to provide two passes to see any movie we wished to see.
On Feb. 13, 2015 we attended the showing of Kevin Costners' Black or White movie.
Our time at the Northwest was an enjoyable one and would like to Thank Mr. Medina for his attention in offering us to visit the Northwest Theater.
Thank You,
Name removed
The people that works there feel like are family.
friendliness.. of the staff and of course the beer..
It's not to large plenty of parking and the admission price is great
The service.
Northwest has friendly staff and service.
The extravaganza price. Friendly helpful staff
Love the fresh popcorn, atmosphere, comfortable seating and clean restrooms.
cleanliness, friendly, courteous, and movies on time, comfortable, good price for the matinee, especially for seniors. and do like the specials you have when you buy gifts cards.
The fact that this theather is very reasonable on prices and not too crowded
Prompt service and friendly atmosphere.
I know it may not be the best "business needs" answer but I love going to the Northwest 14 location because it's never packed. I love that I can walk into a theatre, even on a Friday night of a new release, and I can comfortably find a place to sit. (Or at least the times I go) Everyone is nice and pleasant when they speak to us. It's a great price to enjoy the company of those in your party and not the ten thousand other kids and crying babies and teenagers that go to the other "popular" places.... This place is popular enough for me and I love it. 😊

Friendly staff, lower admission price for Senior Citizens, very comfortable seats,
easy parking. (Did not like NACHOS packaging - hard to open box and chips. Taste was
good.)