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Guest Testimonials
Clean
Choosing seats when buying tickets. Great concessions. Clean theatre.
Comfortable chairs. We are handicapped but are always able to get front row in handicapped row.
Always enjoy going for date night
The food is great and so are the VIP theaters
We love the VIP18+ theatre, especially for long movies.
Honestly, there was really only one thing I didn’t like.. a delivery fee to in seat food delivery.. I won’t lie to you, I found out a little offensive
I love this movie theatre, always exceeding my expectations 🖤
The workers are very polite and the restroom is clean every time I go is twice a week I have a great experience
Thank you to the workers
good 3d view. good seats.
Easy to get to, friendly employees and comfy seats.
Always a great experience.
Clean
CUSTOMER SERVICE THAT I RECEIVED FROM THE COUNTER AGENT. THE CLEANLINESS OF THE THEATER.
Clean spacious easy
The staff was very friendly and efficient at the concession stands. The theater in which we saw our movie was very clean. And the picture and sound quality were amazing.
Cleanliness
Great property with lots of amenities.
The reclining seats are the best! Temp is always comfortable. Check in is polite and nice, makes me feel welcome. Same with the ticket checker. I am grateful to have a nice theater so close by.
"Avatar: The Way of Water" is one of a few titles I'd spend the extra dollars for IMAX and 3-D. The tech is impressive, but I don't go to Marvel pics which seem to dominate the screens. I saw the first "Avatar" shortly after the Palladium opened and enjoyed the experience for the new offering. It was also nice to get there on free popcorn day. As a senior I only go to early matinees so I don't take advantage of all the venues at the Palladium. I do make a concentrated effort to only attend Santikos theatres because of the charitable contributions to our community.
Great selection of movies, comfortable seats and great service.
It's always a clean, lovely environment.
Theater is always clean and the employees are always so polite and friendly
Love the cleanliness of the theaters and restrooms. The staff is always friendly.
Love the palladium. Very nice building and screen options. Also plays really cool older movies every once and a while.
Great service. Ease of use
All the staff were very friendly; from the ticket counter, to the concession stand, to the clean up crew. Everyone had a smile. I sometimes go to the Embassy. but the Palladium is definitely my favorite!
I am impressed with Santikos Palladium manager that went above and beyond to resolve my the issue when brought to his attention. Very positive attitude and customer service.
Everything

Customer service was good