Guest Testimonials

Nice and Clean and Friendly Staff

Having recliners! I also enjoyed using some rewards points.

Nice people beautiful theatres

Movie good

Clean and seats are comfortable

Theater is clean. Food is always good. I like the new soda fountains.

I like the seats in all theaters except IMAX. AVX was the screen I last saw a movie on.

We had a great experience at the movies.

Clean theatres, friendly staff, clean restrooms, large variety of snacks and drinks.

Everything was perfect & we enjoyed the movie! :)
If possible can you maybe bring dip & dots ice cream to this Palladium theatre? I know the other Santiko’s theatre has some & I tried ordering some last night. Thank you :)

Quality of the rooms, sound, staff.

fantastic theatre

I was not expecting anyone to read or even care about the last survey but I was wrong. Mr. Adam Moya surprised me with a response to my IMAX experience. It was definitely surprising, and I really do appreciate the response. The AVX was clearly a better experience then the IMAX per his suggestion and couldn't be happier with the outcome. Thank you again

Seats, concession, ATMOS theatre. Expensive conversion, but would more likely go to IMAX theatre if it had the seats all their theatres had.

that said, some seats are showing significant wear and recline function that doesn't work...though often just means maintenance crew knocked a plug out.

Still find the reserve seat charge as bad as TicketMaster, when viewed on a percentage of ticket price. A nice benefit of the Santikos club would be waived or discounted reserve seat fee.

Disappointed that tickets can only be purchased using a card or online without use of Apple Pay. Plus no longer accepting cash.

IMAX theater was excellent, a little too loud, so I wear hearing protection. The staff were friendly and helpful. The app is much improved, and I like the ability to select your experience (theater and type). Should make it a little easier to clear the filter though. If I pick a movie instead of an experience then it should be as easy to see what venues it is at.

Everything!

The sound quality was excellent

Easy to cancel movie tickets since we’re unable to make it

Pretty much everything from the comfortable seating to the quality of the picture projection to the climate control and cleanness of the theater.

The theater itself. Great picture and sound.

Good quality screens

Love the asthetic of it all

It’s a great theater ! Very clean and enjoyable

Picture quality was great, sound quality was perfect, seats were comfortable and the time went by fast!

I have been coming to this location for over 15 years. I love the food, the staff and the location.
I am impressed with how well the bathrooms are cleaned. The staff are helpful and nice.

The only negative, is that they search my purse with a stick.

First name removed

welcoming friendly staff, clean environment

We love Santikos Palladium, which has been our movie theater home for sometime. The food is wonderful, especially the new chicken sandwich w/ spicy buffalo sauce. Delicious every time! They have a great team. Any time we have problems, they are quickly resolved with a smile! The movie theater seats are starting to show a lot of wear and tear in some of the theaters. The vinyl is splitting and can be felt when wearing shorts. My daughter complains about sitting in these seats. Also, one theater has lights that are pretty blinding on the stairs. Our seats were close to the side aisle, and it felt like we were watching a movie with car beams in our eyes the whole time. I feel that the rewards system has declined since becoming a member. I remember being able to use my rewards to offset cost every visit. It now takes many visits to accumulate enough points to make using for savings worth our while. Keep the cool guy at the bar. Unfortunately, I can’t remember his name at the time of writing this. He’s very fast and friendly!

I enjoy a clean environment especially when there is food and drinks around

We like the nice theater.