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Guest Testimonials
Great seats. Friendly people. The technology is excellent. Round off your ticket prices.
It was nice
Friendly fast and frugal
The smiles and cleanliness of the theater
Sarah was very polite and informative with Santikos policy’s
I wanted to say that we like to use the VIP theater at the Palladium. My husband especially likes the seating because he feels it’s more private and has extra space.
Room for improvement: the “grand” staircase is filthy and the seats don’t go back far enough...it’s a bit uncomfortable.
Family friendly, clean environment.
Great staff and clean theater
"All" Santikos theaters are at the Top for "Customer Service. Friendly, courteous and helpful from the ticket off to the concession stands...and everything in between. They provide a safe and friendly environment to take a spouse or a date to the movies. Our family feels safe at Santikos....and we know that they care. Santikos is not a chain...they are family....and they make us a part of their family. Thank You Santikos....
After chatting with a manger by the name of Sarah - I feel very content with everything Santikos has to offer. The Palladium has always been a great theater and now that I live further out it is difficult to come as often as we used to. Regardless there is no other theater I’d rather visit than the Palladium. I will keep making the 35 mile drive to watch a movie in comfort. I love that a portion of my ticket cost goes back to our community! Thanks Sarah for explaining the break down of cost associated with ticket.
Comfort. Pricing of movie tickets is ALOT.
Cleaness
Comfortable seating
People are friendly, seats are so comfy and a great selection of food and drinks
Clean, confortable, and upbeat environment with the latest and greatest movies to choose from. Friendly and professional staff, too.
IMAX is fantastic! Reserved seating is important to me so i can ensure i sit where i like. Easy, safe, secure parking. Clean bathrooms, lobby and theaters. Amazing Soda selection. Popcorn is fresh and yummy. Kind and knowledgeable staff.
Thanks for the extra salt.
It’s always a nice experience visiting this theater.
Clean and friendly service
The staff was so friendly and knowledgeable. I loved the cleanliness of the drink station and theater. The popcorn was fresh and we loved the former popcorn option.
The service is always great. The theater is clean. Awesome sound and visual experience.
Always clean and seats comfortable
Good service good experience
Reclining chairs, remodeling and the area.
Great customer service throughout our entire visit! Friendly ticket agent, attentive bartender and top notch movie staff during our VIP movie experience!
I love the comfortable seats and great environment!
Love this theater!
Love the seats, service, selection, layout, sound.... It's a great movie experience!
It’s my favorites place to watch movies
I’m always very pleased with the service at Santikos. We ordered food and the food was great!
The theaters are maintained and the overall movie experience great.

Sarah Moreno has been wonderful handling any concerns I have had regarding customer service at the theatre. Communication with her has been outstanding. Thank you, Sarah! Appreciate it.